Revdex.com:I have reviewed the response made by the business in reference to complaint ID 10300845, and have determined that this proposed action would not resolve my complaint Why would a company wait until days before the assigned court date to try to address a problem that began occurring months before The Revdex.com was contacted in November of with no response as evidenced by a letter from the Revdex.com stating that AAffordable roofing would not reply to their request As for the Case against the company it was not filed until March of Promises were made up until October of to correct the problem No one has been at the residence since September of As for the contract in this case, if you didn't contract to repair the patios, why did you receive insurance money to repair them? You were paid by [redacted] insurance to repair both patios Your representatives didn't bother stating that they didn't know how to repair them until they had done the work and there was a major leakage problem and other unsightly attempts at fixing The money we are seeking is only to repair the damage left by your company and also the repair of the house that will be needed to remove and repaint all the tubes and tubes of caulking that your company put on trying to fix the leaks.Regards, [redacted]
Sent: Wednesday, February 17, 11:AMSubject: Complaint Response Dear *** I appreciate you letting us come out to fix the porchesWe tore down rear and side porches and the rear gutterWe rebuilt the frames out of c channel to support r-panel and attached newly built porches to the roof trusses for extra supportI hope you are satisfied with the work we did for you and enjoy it for years to comePlease let us know if there is anything else we can do for you Thank you, Daryl Q*** A Affordable Insulators and Services ***
From: Daryl Quinnett [mailto:[email protected]] Sent: Tuesday, July 07, 5:PMTSubject: Revdex.com Complaint Response A Affordable Insulators & Services takes all
complaints are taken extremely serious and addresses all as appropriate to the reported issue in the effort to rectify the situation To address the complaint on A Affordable Roofing, Inc, The contracted work was for the house roof and stated nothing about the carportThe total job for the roof replacement was $12,After speaking with the other shareholder and operating manager of A Affordable Roofing Kenny Tullos, A Affordable Roofing, Incdid try to meet the demands of the consumer and address the issueMany attempts were made to correct the consumers concern to their approval Furth more, “The Revdex.com does not handle complaints that have gone to court or are in the process of going to court as the complaint is already being handled by an alternative entity” The complaint that per the customer, Elroy Geisler, was unresolvedThis complaint issue has been filed in small claims court (Case NoSC5153) with the complainant asking for $10,000.00, plus interest, court cost and attorney fees which is not in compliance exceeding the maximum amount allowed by Texas law A Affordable Roofing, Incmade requested repairs (“Desired Settlement” ) to remedy the complaint and the complainant was unsatisfied with any repair or suggested fix other than a large cash return
Revdex.com:I have reviewed the response made by the business in reference to complaint ID 10300845, and have determined that this proposed action would not resolve my complaint. Why would a company wait until 2 days before the assigned court date to try to address a problem that began occurring 14 months before. The Revdex.com was contacted in November of 2014 with no response as evidenced by a letter from the Revdex.com stating that AAffordable roofing would not reply to their request. As for the Case against the company it was not filed until March of 2015. Promises were made up until October of 2014 to correct the problem. No one has been at the residence since September of 2014. As for the contract in this case, if you didn't contract to repair the patios, why did you receive insurance money to repair them? You were paid by [redacted] insurance to repair both patios. Your representatives didn't bother stating that they didn't know how to repair them until they had done the work and there was a major leakage problem and other unsightly attempts at fixing. The money we are seeking is only to repair the damage left by your company and also the repair of the house that will be needed to remove and repaint all the tubes and tubes of caulking that your company put on trying to fix the leaks.Regards,
[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID 10300845, and have determined that this proposed action would not resolve my complaint Why would a company wait until days before the assigned court date to try to address a problem that began occurring months before The Revdex.com was contacted in November of with no response as evidenced by a letter from the Revdex.com stating that AAffordable roofing would not reply to their request As for the Case against the company it was not filed until March of Promises were made up until October of to correct the problem No one has been at the residence since September of As for the contract in this case, if you didn't contract to repair the patios, why did you receive insurance money to repair them? You were paid by [redacted] insurance to repair both patios Your representatives didn't bother stating that they didn't know how to repair them until they had done the work and there was a major leakage problem and other unsightly attempts at fixing The money we are seeking is only to repair the damage left by your company and also the repair of the house that will be needed to remove and repaint all the tubes and tubes of caulking that your company put on trying to fix the leaks.Regards, [redacted]
Test of the Customer Review Service
Superior service Went above and beyond the norm for this type of establishment My pets just love going here
Sent: Wednesday, February 17, 11:AMSubject: Complaint Response Dear *** I appreciate you letting us come out to fix the porchesWe tore down rear and side porches and the rear gutterWe rebuilt the frames out of c channel to support r-panel and attached newly built porches to the roof trusses for extra supportI hope you are satisfied with the work we did for you and enjoy it for years to comePlease let us know if there is anything else we can do for you Thank you, Daryl Q*** A Affordable Insulators and Services ***
From: Daryl Quinnett [mailto:[email protected]] Sent: Tuesday, July 07, 5:PMTSubject: Revdex.com Complaint Response A Affordable Insulators & Services takes all
complaints are taken extremely serious and addresses all as appropriate to the reported issue in the effort to rectify the situation To address the complaint on A Affordable Roofing, Inc, The contracted work was for the house roof and stated nothing about the carportThe total job for the roof replacement was $12,After speaking with the other shareholder and operating manager of A Affordable Roofing Kenny Tullos, A Affordable Roofing, Incdid try to meet the demands of the consumer and address the issueMany attempts were made to correct the consumers concern to their approval Furth more, “The Revdex.com does not handle complaints that have gone to court or are in the process of going to court as the complaint is already being handled by an alternative entity” The complaint that per the customer, Elroy Geisler, was unresolvedThis complaint issue has been filed in small claims court (Case NoSC5153) with the complainant asking for $10,000.00, plus interest, court cost and attorney fees which is not in compliance exceeding the maximum amount allowed by Texas law A Affordable Roofing, Incmade requested repairs (“Desired Settlement” ) to remedy the complaint and the complainant was unsatisfied with any repair or suggested fix other than a large cash return
Revdex.com:I have reviewed the response made by the business in reference to complaint ID 10300845, and have determined that this proposed action would not resolve my complaint. Why would a company wait until 2 days before the assigned court date to try to address a problem that began occurring 14 months before. The Revdex.com was contacted in November of 2014 with no response as evidenced by a letter from the Revdex.com stating that AAffordable roofing would not reply to their request. As for the Case against the company it was not filed until March of 2015. Promises were made up until October of 2014 to correct the problem. No one has been at the residence since September of 2014. As for the contract in this case, if you didn't contract to repair the patios, why did you receive insurance money to repair them? You were paid by [redacted] insurance to repair both patios. Your representatives didn't bother stating that they didn't know how to repair them until they had done the work and there was a major leakage problem and other unsightly attempts at fixing. The money we are seeking is only to repair the damage left by your company and also the repair of the house that will be needed to remove and repaint all the tubes and tubes of caulking that your company put on trying to fix the leaks.Regards,
[redacted]