Thank you for forwarding the complaoint from [redacted].Our records indicate [redacted] ordered 13 issues for $10 on June **, 2016. The subscription began service with the July [redacted] issue and was set to expire with the January **, 2016 issue. We deliver two issues before payment is...
received. Service is then suspended, until payment is received. I've looked at [redacted]'s original order document, on which he cleared checked "Bill Me Later."The subscription was cancelled on 10/*/16. He should disregard an additional invoice effort. Thank you again. Andrea S[redacted]Fulfillment Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. I also would like this to be off of my credit.
Sincerely,
[redacted]
Thank you for your email regarding [redacted].Our records indicate the customer ordered 26 issues, for $28.12 (US), via the internet. The order came from [redacted].Forbes does not offer free copies, rather we promote trial subscriptions. I have cancelled this...
subscription. Should [redacted] receive one more payment effort, he may disregard it.Thank you again. Andrea S[redacted]Fulfillment Manager
Thank you for your letter regarding compliant ID [redacted]. Our records indicate [redacted] ordered 12 issues, for $10, on April **, 2016. This order was placed via the internet from email address [redacted]. Our records further indicate the subscription was...
cancelled yesterday, 5/**/16. The May [redacted] issue is the last issue he will receive. [redacted] should disregard it should he receive one additional invoice. Thank you again. Andrea S[redacted]Fulfillment Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Thank you for your email regarding [redacted]. Our records indicate the following four back issues were shipped from our Des Moines, IA facility on 8/**/16; 5/**, 6/**, 7/** and 8/**. We are reshipping those issues, today, from our corporate office in New Jersey. They will be sent to the address on the complaint.We received change-of-address notifications on 2/**/16, 7/**/16 and 8/**/16, which undoubtedly impacted delivery of the magazine. Thank you again. Andrea S[redacted]Fulfillment Manager
Please be advised we received an order, via the internet, on 10/**/14 at 26 issues for $29.99. The email used to subscribe was [redacted]. This subscription has been cancelled.
Our records indicate [redacted] ordered through a third party subscription agent, [redacted], on 2/**/14 and again on 5/**/15. Since they are an independent third party, any refund would need to come directly through them. [redacted] also ordered via the internet, on...
4/**/14. This order was cancelled on 11/**/14. There is no refund due, as the subscription was not paid for.I will contact the [redacted] and instruct them to cease payment attempts.Thank you very much.Andrea S[redacted]Fulfillment Manager
Thank you for your email with regard to [redacted], #[redacted]. Our records indicate we received a change of address, from [redacted] on August **, 2016. During that same call, our customer service department extended his subscription four issues and processed the request to send...
four back issues. Thank you again. Andrea S[redacted]Fulfillment Manager
Thank you for your letter regarding Mr. Warren Waters, complaint # [redacted]. We received an online order, for 26 issues at $29.99, on 11/**/15. This order has been cancelled. [redacted] should disregard it, shoud he receive one subsequent invoice.Thank you again.Andrea...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.Please note that the back issues were only received AFTER the complaint was filed with Revdex.com. I appreciate your help in this matter.
[redacted]
[redacted]
Our records indicate [redacted] subscribed to Forbes Magazine, online, on 11/**/14, using the email address [redacted]. This subscription was cancelled today, 5/**/15, at 10:53 am. Should [redacted] receive one more invoice, he should disregard it.Thank you.[redacted]...
Thank you for forwarding the complaoint from [redacted].Our records indicate [redacted] ordered 13 issues for $10 on June **, 2016. The subscription began service with the July [redacted] issue and was set to expire with the January **, 2016 issue. We deliver two issues before payment is...
received. Service is then suspended, until payment is received. I've looked at [redacted]'s original order document, on which he cleared checked "Bill Me Later."The subscription was cancelled on 10/*/16. He should disregard an additional invoice effort. Thank you again. Andrea S[redacted]Fulfillment Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. I also would like this to be off of my credit.
Sincerely,
[redacted]
Thank you for your email regarding [redacted].Our records indicate the customer ordered 26 issues, for $28.12 (US), via the internet. The order came from [redacted].Forbes does not offer free copies, rather we promote trial subscriptions. I have cancelled this...
subscription. Should [redacted] receive one more payment effort, he may disregard it.Thank you again. Andrea S[redacted]Fulfillment Manager
Thank you for your letter regarding compliant ID [redacted]. Our records indicate [redacted] ordered 12 issues, for $10, on April **, 2016. This order was placed via the internet from email address [redacted]. Our records further indicate the subscription was...
cancelled yesterday, 5/**/16. The May [redacted] issue is the last issue he will receive. [redacted] should disregard it should he receive one additional invoice. Thank you again. Andrea S[redacted]Fulfillment Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Thank you for your email regarding [redacted]. Our records indicate the following four back issues were shipped from our Des Moines, IA facility on 8/**/16; 5/**, 6/**, 7/** and 8/**. We are reshipping those issues, today, from our corporate office in New Jersey. They will be sent to the address on the complaint.We received change-of-address notifications on 2/**/16, 7/**/16 and 8/**/16, which undoubtedly impacted delivery of the magazine. Thank you again. Andrea S[redacted]Fulfillment Manager
Please be advised we received an order, via the internet, on 10/**/14 at 26 issues for $29.99. The email used to subscribe was [redacted]. This subscription has been cancelled.
Our records indicate [redacted] ordered through a third party subscription agent, [redacted], on 2/**/14 and again on 5/**/15. Since they are an independent third party, any refund would need to come directly through them. [redacted] also ordered via the internet, on...
4/**/14. This order was cancelled on 11/**/14. There is no refund due, as the subscription was not paid for.I will contact the [redacted] and instruct them to cease payment attempts.Thank you very much.Andrea S[redacted]Fulfillment Manager
Thank you for your email with regard to [redacted], #[redacted]. Our records indicate we received a change of address, from [redacted] on August **, 2016. During that same call, our customer service department extended his subscription four issues and processed the request to send...
four back issues. Thank you again. Andrea S[redacted]Fulfillment Manager
Thank you for your letter regarding Mr. Warren Waters, complaint # [redacted]. We received an online order, for 26 issues at $29.99, on 11/**/15. This order has been cancelled. [redacted] should disregard it, shoud he receive one subsequent invoice.Thank you again.Andrea...
S[redacted]Fulfillment Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.Please note that the back issues were only received AFTER the complaint was filed with Revdex.com. I appreciate your help in this matter.
[redacted]
[redacted]
Our records indicate [redacted] subscribed to Forbes Magazine, online, on 11/**/14, using the email address [redacted]. This subscription was cancelled today, 5/**/15, at 10:53 am. Should [redacted] receive one more invoice, he should disregard it.Thank you.[redacted]...
[redacted]