Al's Snowmobile, LLC

Revdex.com: I called over to [redacted] and talked to the service manager (***) and he did not talk to anyone from Al's Snowmobile He is willing to stand behind me that this plow was improperly installedWe originally talked about the $for parts only,but we then had to have a plate welded to frame to strength the frame because of the holes drilled into the frame I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Regards, [redacted]

Revdex.com:
They have settled with me, paying off the entire bill.
Regards,
*** ***

Revdex.com: I
called over to *** *** and talked to the service manager (***) and he did not talk to anyone from Al's Snowmobile He is willing to stand behind me that this plow was improperly installedWe originally talked about the $for parts only,but we then had to have a plate welded to frame to strength the frame because of the holes drilled into the frame
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
When I talked to ***, the salesman who sold me this new ***, he never once suggested I bring the vehicle to Al's snowmobile to be repairedI did not realize the bill to repair the plow and winch was ever going to be this high, but being installed incorrectly it did a lot more damage than expected We bought this *** brand new from Al's Snowmobile with the agreement to have winch and plow installed before being deliveredI took my *** to a professional *** dealer where all these problems were found once I realized after the first three inch snow storm we had a problem with plow and winchThe dealer that I dealt with for the repairs is *** *** in *** ***They took numerous pictures to show the damage and how it was improperly installedIf Al's Snowmobile would like to contact ***, *** *** service manager, he said he would be glad to discuss thisI hope you realize that if this had been installed properly originally we would not have had this problemI have tried contacting Al's snowmobile by both phone and e-mail multiple times to try to resolve this before contacting the Revdex.com with no responseI hope you can understand why I am unhappy at this time
Regards,
*** ***

We had talked with the customer and we agreed on $We are willing to send him a checkWe also talked to the repair shop (***) and he would not confirm with us that we had done anything incorrect. We are sorry for any problems that *** has incurred

After talking with my sales manager we had agree to pay the $168 Had we been aware or informed that we would be asked to pay more then that we would have picked up the machine and repaired it ourselfThank ***