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Alabama Re-Bath

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Alabama Re-Bath Reviews (8)

Refuse to fix shower pan because they lied My family notified Rebath of an issue with our shower panThe drain is falling through because it has nothing underneath to secure itI gave them my customer service requestWe were then notified that our warranty is voided because of a cleaner we usedWe have never used this cleaner and never told them we did Plus, our caulking has got mold underneath it Which also is not supposed to happenThe caulking has come up in other parts of the showerWe do not scrub the caulkingWe use only permitted cleaners

Fraudulent electronic signature Fraudulent lien attemptHarrassmentment and taking advantage of elderly parents living at property Alabama rebath came out to give a quote to my elderly parents They picked what they wanted and signed only a form of specifications They took this electronic signature and applied it to a contract My parents do not legal authority to sign any contracts since I own the home We had to cancel the job due to health problems with my mother, to look into moving her closer to us No contract was signed, no job was started, and the bank wasnt even contacted by rebath to start loan process After this they sent my parents to collections and threatened a lien on my home No lien can be filed nothing was ever done or signed They continue to harrass to this very day!

Home Depot referred us to Re BathOn Dec 13, we paid them $(half) to update a small shower it's Feb 22, no one has come & no call bac After paying Re bath, Hoover Al $on Dec13, (half of bill) to update a small shower, it is now Feb & no one has even scheduled a time to come do the showerThey called a couple of times & said that they were getting the supplies ready & should be wks to do jobI called this am to find out what is causing the delay & was told that a dispatcher would call me backThe end of the day is here and no call backWe are getting frustrated!

Fraudulent electronic signature Fraudulent lien attemptHarrassmentment and taking advantage of elderly parents living at property
Alabama rebath came out to give a quote to my elderly parents They picked what they wanted and signed only a form of specifications They took this electronic signature and applied it to a contract My parents do not legal authority to sign any contracts since I own the home We had to cancel the job due to health problems with my mother, to look into moving her closer to us No contract was signed, no job was started, and the bank wasnt even contacted by rebath to start loan process After this they sent my parents to collections and threatened a lien on my home No lien can be filed nothing was ever done or signed They continue to harrass to this very day!

Home Depot referred us to Re BathOn Dec 13, we paid them $(half) to update a small shower it's Feb 22, no one has come & no call bac
After paying Re bath, Hoover Al $on Dec13, (half of bill) to update a small shower, it is now Feb & no one has even scheduled a time to come do the showerThey called a couple of times & said that they were getting the supplies ready & should be wks to do jobI called this am to find out what is causing the delay & was told that a dispatcher would call me backThe end of the day is here and no call backWe are getting frustrated!

I did NOT get what I orderedI want a detailed invoiceThey refused service and invoice
I am glad that I have a handicap accessible shower, but I have complaints about this companyI spent $and never got the detailed invoice of where my money was spent
The demo used in the sell is nothing like the material they useThe sales rep had a solid 1" pieceThe actual material is 1" backer board with a flimsy cover over it
The pre-set temperature faucet I paid for, by ***, I never receivedInstead, I got a standard ***No one mentioned this until I noticed it whrn it was installedNobody seemed to care that I was given something else
I called for weeksIt's been over a month since installation and I have yet to get my invoiceThis alone feels like a scamwhere is $spent when I did not even get doors put on?
I think *** should cancel their contract with ReBath*** is my first choice for most home repair, but ReBath has issues

Refuse to fix shower pan because they lied
My family notified Rebath of an issue with our shower panThe drain is falling through because it has nothing underneath to secure itI gave them my customer service requestWe were then notified that our warranty is voided because of a cleaner we usedWe have never used this cleaner and never told them we did
Plus, our caulking has got mold underneath it Which also is not supposed to happenThe caulking has come up in other parts of the showerWe do not scrub the caulkingWe use only permitted cleaners

I called and ask for a job quote because my tenant's tub was toast. They explained to me that I would need to complete a lengthy form in order to proceed as it was an investment property. Well, after spending 15 minutes completing the form and following up with phone calls, I did not even receive the courtesy of having someone call me. I ended up going with another business that was happy to service my needs.

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