Complaint: [redacted]
I am rejecting this response because: Not one word of his reply was truthful. I was not rude, my car was left unattended and no service was given to me. I did ask for a refund after he said he would take care of the issue, but did not do so. My car was first in line and at least two other cars went through the car wash. My car was exactly where I had parked it, left the door open with the keys inside. My car had not been vacuum, moved or touched by anyone at the car wash. When I left only one person was working, everyone else was sitting at the bench/table and they were laughing. The one person who was working was vacuuming a car that had just come in.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because: Not one word of his reply was truthful. I was not rude, my car was left unattended and no service was given to me. I did ask for a refund after he said he would take care of the issue, but did not do so. My car was first in line and at least two other cars went through the car wash. My car was exactly where I had parked it, left the door open with the keys inside. My car had not been vacuum, moved or touched by anyone at the car wash. When I left only one person was working, everyone else was sitting at the bench/table and they were laughing. The one person who was working was vacuuming a car that had just come in.
Regards,
[redacted]