in regards to this complaint, I can say the following; First of all I am not involved with the Revdex.com but do appreciate you getting ahold of me First of all, the above customer came back to my location with the side by side and the complaint about the charge and I explained to her that during the walk around BEFORE the customer takes the unit that it is explained and showed to her the number one places that can be damaged and to try to avoid doing, as well as the side panels I have the customer check the CV axels which is another extreme high damage areas of these toys I have been doing this for years and have the same exact walk around policy with EVERY customer so that this problem does not arise During this walk around, I also go over all operating procedures with he machine so it I am protected in all areas These are toys that people are going to want to ride over boulders and rocks , of course they are going to get damaged if they are not careful I can not take the depreciation of the machine if the customer does not pay for the damages I am a small business owner The customer before taking any toy fills out a contract stating that they will pay for all damages to my unit in exact, the contract states, release of liability and indemnification agreement every customer should read this and IS told in regards to this contract that they are responsible for any and all damages, parts and labor The customer in question was NOT charged labor, only replacement of the part that was damaged which the customer signed in the contract.In my opinion, this customer has a mother or mother in law who is an attorney and has the lawyer mentality I even questioned her on the way she was interrogating me over the subject and she explained to me she was in fact an attorney I just got out of a $ million dollar lawsuit over and AND/OR on a registration Our world is rotting because of attorneys
in regards to this complaint, I can say the following; First of all I am not involved with the Revdex.com but do appreciate you getting ahold of me First of all, the above customer came back to my location with the side by side and the complaint about the charge and I explained to her that during the walk around BEFORE the customer takes the unit that it is explained and showed to her the number one places that can be damaged and to try to avoid doing, as well as the side panels I have the customer check the CV axels which is another extreme high damage areas of these toys I have been doing this for years and have the same exact walk around policy with EVERY customer so that this problem does not arise During this walk around, I also go over all operating procedures with he machine so it I am protected in all areas These are toys that people are going to want to ride over boulders and rocks , of course they are going to get damaged if they are not careful I can not take the depreciation of the machine if the customer does not pay for the damages I am a small business owner The customer before taking any toy fills out a contract stating that they will pay for all damages to my unit in exact, the contract states, release of liability and indemnification agreement every customer should read this and IS told in regards to this contract that they are responsible for any and all damages, parts and labor The customer in question was NOT charged labor, only replacement of the part that was damaged which the customer signed in the contract.In my opinion, this customer has a mother or mother in law who is an attorney and has the lawyer mentality I even questioned her on the way she was interrogating me over the subject and she explained to me she was in fact an attorney I just got out of a $ million dollar lawsuit over and AND/OR on a registration Our world is rotting because of attorneys