Alberta Furnace Cleaning

Nov27th we had Alberta Furnace Cleaning in to clean our furnace and ventsThe technicians were here in a timely manner.Thuy and Brayden were proffessional ,curtious,thourogh,and quickWe would recomend the company as well as the technicians any time!

Worst experience ever with a family owned and local companyThey are careful with their words and neglect to inform the customer of actual price costs with a homeI was quoted their base price and charged %above that for my home to have its furnace cleanedCustomer service barely admitted any fault in the quote price and because they stated the $fee for each duct after ten their covered their bases [redacted] Will never use or recommend this company againTerrible terrible terrible!

Initial Business Response /* (1000, 5, 2014/08/20) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@maxcare.com
Mr *** I apologize for the frustrating experience you had with our companyI've spoken with the call centre supervisor
regarding the experience and we will take this opportunity to review what happened with all the staff that was involvedI understand we wasted your day after you had made yourself available for usI see you have rescheduled your cleaning appointment for Sept.4thI appreciate the opportunity you've given us to redeem ourselves and would like to do this cleaning service for you at no chargeIf you'd like to contact me I can be reached 8:00-4:daily thru the call centre XXX-XXX-XXXX
Kind regards, *** ***

We had Alberta furnace and carpet cleaning in my house today.
On time
Courteous
And very clean.
We will be returning to do business with them in the future.

Nov. 27th we had Alberta Furnace Cleaning in to clean our furnace and vents. The technicians were here in a timely manner.Thuy and Brayden were proffessional ,curtious,thourogh,and quick. We would recomend the company as well as the technicians any time!

Worst experience ever with a family owned and local company. They are careful with their words and neglect to inform the customer of actual price costs with a home. I was quoted their base price and charged %150 above that for my home to have its furnace cleaned. Customer service barely admitted any fault in the quote price and because they stated the $12.95 fee for each duct after ten their covered their bases. [redacted] Will never use or recommend this company again. Terrible terrible terrible!