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Aldag/Honold Mechanical

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Reviews Sheet Metal Contractor, Mechanical Contractors Aldag/Honold Mechanical

Aldag/Honold Mechanical Reviews (1)

We would like to start out by saying how disappointed we are that this situation has come to thisWe take pride in our service and know all of our technicians do an outstanding job and offer great customer service After going out of our way to help out a new customer and perhaps build a new relationship, we feel frustrated that the customer has filed a complaint, especially about a service they were told could take up to hours to completeIt’s upsetting, that situations such as this cause future restraint on helping out others as well With that being said we realize that there are two sides to this story and that everyone’s perception is ultimately their own realityWhile we firmly agree with our billing practices and the bill that was sent to this customer; if the customers remits payment for $285.00, which they feel is all that should be owed, we will write off the remainder of the bill and consider it satisfied

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