Allegiance Rentals & Property Management

Complaint: [redacted] I am rejecting this response because: I have pictures too and the multiple requests for resigning of the lease in my "inbox" The supposed damages are clearly 'wear and tear' of the property itself, i.e., weather stripping, doorway plates, etc(checked with the Texas Realstate Commission)I moved in with the promise that the filthy condition of the property would be corrected, but after three days it was not, siting " [redacted] nephew failed to accomplish the job"However, after the better part of a week I was informed that a cleaning crew was contacted...Contacted only So, operating in "good faith" I had conducted my own "G.Iparty" Also, I repeatedly declared that I wanted to paint and repair parts of the inside property, and was advised by the staff not to paint in any dark colors...which were not REMAX-Allegiance claims repairs which consumed the entire deposit, but acknowledge the repairs and improvements I made to the property, which proves their deceptive intention to defraud and extort additional revenue from myself and perhaps others in similar dealings with them I cannot be charged for the deficiencies of the property prior to my moalong with the declarations The business practices of REMAX-Allegiance Rentals should and will be reported to news outlets all relevant agencies that govern such behavior for housing and rental property management companies whom operate in bad faith and deal in deceptive practices Regards, [redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], an I'm disappointed by this ruling.
However, I chose the Revdex.com for resolution because they are listed with the organization, an I'll stand by my decision.  But Revdex.com was the wrong organization, in this instance, to get a justified resolution...fortunately, there are others.  Revdex.com looked at only the contract to resolve the dispute, when the dispute were the 'false' charges themselves. Perhaps my understanding of what the Revdex.com does is misplaced.  With that, during the time waiting for a response, I found that REMAX-Allegiance Rentals are on the DO NOT DO BUSINESS LIST at Fort Hood Housing ([redacted]) for their misdeeds and unfair practices.  So, in light of this revelation, I wonder how the Revdex.com can allow REMAX-Allegiance to continue be a member when the military community has them listed as OFF LIMITS?  Again, perhaps my understanding of what the Revdex.com organization does is misplaced.  Still, I will honor my word. 
Regards,
Anthley D. Cook

As previously stated, the Complainant accepted the property as-is, as stated in Paragraph 15 on his signed lease. The same paragraph indicates the Inventory and Condition Form is not a request for repairs; the section is even underlined so as not to miss the importance of the statement. The “improvements” the Complainant states he made were purely cosmetic, therefore, the homeowner had no obligation to repair as stated in Paragraph 18D(2e). Additionally, none of these “improvements” absolve the Complainant from the damages exceeding the security deposit. The charges will not be removed and the Complainant is responsible to pay the balance owed.

The Complainant signed an As Is addendum upon move in that clearly states he had inspected the property and was accepting the property in it's then-current state. The inspection report completed by the Complainant upon move in states it is not a request for work needed, only a statement of the...

property upon move in. Furthermore, the Complainant's lease states any work not submitted and completed by the property management company is not guaranteed reimbursement. Throughout the Complainant's lease Allegiance Rentals never once received a work request from the Complainant; he took it upon himself to make "improvements" to the property without ever consulting us, therefore, is not owed any reimbursement or compensation. Allegiance Rentals uses the TAR promulgated lease, so the Complainant's statement regarding multiple leases with different terms is completely false because the TAR promulgated lease cannot be altered. As for the move out inspection, Allegiance Rentals also uses the TAR Inventory and Conditions Form, so the original form filled out by the Complainant was used to compare against the state of the property upon move out. There are pictures documenting the differences in the two reports; these differences are what the Complainant was charged for and he received a copy of both the report and the list of charges. The charges exceeded the security deposit amount, therefore, the Complainant must remit payment.

Complaint: [redacted]
I am rejecting this response because: I have pictures too and the multiple requests for resigning of the lease in my "inbox".  The supposed damages are clearly 'wear and tear' of the property itself, i.e., weather stripping, doorway plates, etc. (checked with the Texas Realstate Commission). I moved in with the promise that the filthy condition of the property would be corrected, but after three days it was not, siting "[redacted] nephew failed to accomplish the job". However, after the better part of a week I was informed that a cleaning crew was contacted...Contacted only.  So, operating in "good faith" I had conducted my own "G.I. party".  Also, I repeatedly declared that I wanted to paint and repair parts of the inside property, and was advised by the staff not to paint in any dark colors...which were not.  REMAX-Allegiance claims repairs which consumed the entire deposit, but acknowledge the repairs and improvements I made to the property, which proves their deceptive intention to defraud and extort additional revenue from myself and perhaps others in similar dealings with them.  I cannot be charged for the deficiencies of the property prior to my move-in along with the false declarations.  The business practices of REMAX-Allegiance Rentals should and will be reported to news outlets all relevant agencies that govern such behavior for housing and rental property management companies whom operate in bad faith and deal in deceptive practices. 
Regards,
[redacted]