Alphabet Farm Family Daycare

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. I  find that this resolution is satisfactory to me as long as the appropriate , undamaged and working part is returned to me I will accept $300.00 with out any documentation from anyone.  I have spent over $2,000 with this man and lost time from work for installation /repairs that were not completed.Regards, [redacted]

I am willing to send back the part in the mail and reimburse [redacted] $200.00 upon receipt from license Plumber.

The date of the water softener system was installed October 30, 2015, signed by [redacted] contacted me in February 2016, stating she had a leak on the water softener system that I installed I kindly went out to her home and found a 1" fitting had cracked due to freeze damage. I showed [redacted]...

and she didn't believe it froze and wanted me to fix the leak for free. I stated that freeze damage is not covered by the warranty on my company and not by [redacted] the manufacture of the water softener system. [redacted] has no heat in the crawl space where the water softener system is located. [redacted] told me to leave her property. The next few weeks [redacted] continued to harass me and wanted me to come back to fix the 1" cracked fitting for no money. I said no warranty due to freeze damage and blocked her number from my phone. This person [redacted], who filed the complaint is not the person that signed the invoices. [redacted], I have never met or seen this person before. The hot water heater and plumbing under the sinks was completed under [redacted] home warranty company.I am not using another Plumbers License. Completely false statement and defamation of character.