Altis Lakeline

Thank you for your emailAs stated in the application agreement signed at the time of application, the amount of time it takes to process the refunds in the case of a denial is up to daysMrDiamantakis is well aware of this policy as he has signed that he has read and agrees with the process As soon as we have his check in hand, we will make contact to give him the option of picking up in person or forwarding to a preferred address Please don't hesitate to contact us with any further questions or concerns, Warmest Regards, [redacted] , CAMProperty Director | Altis Lakeline [redacted] | TX | ***O: ***.***[redacted] | At the Altman Companies, we are simply dedicated to exceeding expectations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I apologize for the delay in reaching out, I've been very busy between starting my new job and the moveThe apartment manager was extremely polite and helpful in helping getting our issue resolvedShe went above and beyond to make sure that our problem was resolvedThey have been very helpful to us since the move in.
Regards,
*** ***

We contacted *** and let her know that she didn't not income qualifyTherefore, her application was declinedAll deposits will be refunded accordingly

Thank you for your email. As stated in the application agreement signed at the time of application, the amount of time it takes to process the refunds in the case of a denial is up to 30 days. Mr. Diamantakis is well aware of this policy as he has signed that he has read and agrees with the process....

As soon as we have his check in hand, we will make contact to give him the option of picking up in person or forwarding to a preferred address.  Please don't hesitate to contact us with any further questions or concerns, Warmest Regards, [redacted], CAMProperty Director | Altis Lakeline[redacted] | TX | [redacted]O: [redacted].[redacted].[redacted] | At the Altman Companies, we are simply dedicated to exceeding expectations.

Complaint: [redacted]
I am rejecting this response because business has no reason to keep my money for 30 days when almost all legitimate businesses in USA issue refunds at once. It is a bad business practice even if they require from customers to sigh the  document I sighed. Complaint remains as a bad business practice and bad customer service. 
Regards,
[redacted]

Good Afternoon [redacted], This issue has been resolved and was a misunderstanding. They are actually residents here now. I spoke with [redacted] last week and she said the they had withdrew their complaint. I did let her know that I saw a recent email inquiry and she stated she would follow up with...

you. Please let me know if you need anything further from us. Regards, [redacted], CAMProperty Director | Altis Lakeline12700 Ridgeline Blvd.Cedar Park | TX | 78613O: 512.258.1308www.altislakeline.com | At the Altman Companies,we are simply dedicated to exceeding expectations.