Amazing Creations

On Sep 18, 2019 I emailed Amazing Creation photos of work that I was considering & requested a bid for the work. Dannette was to have Scott her husband review & get back with the bid, on Sep 20, I had received no call back & called Amazing Creation & was told that the bid would be between 6K to 8K to do the work, but Scott would like to actually look at our motorhome to commit to that price. The following day we met with Scott & Dannette at their shop & Scott after looking relayed the bid would be 8k to 10k & there would be no extras. If there was any damage caused that the insurance would cover they would help with that. We bought the new vinyl flooring to have installed & to receive a credit off the bid. We were heading home the following Monday & Scott had his son start the work that morning. We didn’t recieve the bid on the day we left & was assured that Dannette would get to us ASAP by email (they never did & we asked several time). They did find that there was water damage caused by the windshield leaking & helped to get insurance repair of $3,911.16 which we believed would reduce the bid of 8k to 10k by that amount. I have several texts with Scott saying all was going well & he was even saving money on what work he was doing. We were told that we could pick up the motorhome Dec 6th as the work would be completed. At that time we received a bill of $10,319.84 that had the insurance payment already subtracted & no credit for the flooring we bought of $900.00 which made the total bill $15,131.00 (this bill had absorbent hours to do repairs 59hrs in the main living area, 32hrs in just the bathroom & 39hrs were the captain’s chair are) & we immediately asked how that could be when we had not received any notice that there were extra charges. They said it was what it was & I asked to have some concession on the price & Scott didn’t feel he could but Dannette did credit us 1K. We were forced to pay this overage to get our motorhome back. Upon leaving the shop I noticed that the air horn, tachometer & later sealing on the roof was not done properly, Scott relayed that since we had an appointment with Schack RV Repair, have them look at the repairs & he would pay to have them fix. We paid for the proper repair of the air horns & sealing to roof & sealing of TV antenna ($400.00), after this we took the motorhome back to Scott to have caulk applied to wet areas that he missed & we pointed out base trim that had been cut short. We traveled to St. George, UT & at *** had them look at our repairs that were done by Amazing Creations & their bid was 6K to do the same work, at this time we had a weather seal replaced on the slide out ($300.00) that Amazing creation was to check out but didn’t. We are still finding thing that we have questions about work claimed to be done properly. We ask for any help the attorney general can provide for us & future seniors that are scalped by these types of business practices. *** &