Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The contract was cancelled Amazon relocation did not do the move I do not have any document to submit The company accepts that there was a deposit charge of $the amount that should be refunded In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Company Respond to Revdex.com Case # [redacted] – [redacted] sans-serif;"> January **, Revdex.com Serving Metropolitan New York, Inc [redacted] Re: Revdex.com CASE ID #: [redacted] – [redacted] Dear B.B.B., Please note that Amazon Relocation Services is more than willing to thoroughly investigate this matter in an attempt to better comprehend and validate all of the customer’s claims/complaints against our companyCustomer satisfaction is critically important to us and we want to ensure that every customer knows their business is valued and truly appreciated When it comes to these matters we put ourselves completely at the customer’s disposalRest assured that if and upon a full and thorough investigation through MovingClaims.net (Company Claims Processing Agent) we can validate that the customer’s claims/complaints against the company are in fact true and accurate, the company will compensate the customer in accordance to their coverage and will ensure a fair resolution to their issues As per Revdex.com regulation, we request that [redacted] submit copies of the contracts he received from the company he had transactions with to determine the company he is attempting to file his complaint against We urge [redacted] to submit additional information as soon as possible so that we may address his issues We strongly believe that with mutual consideration we can easily reach an understanding and keep the relationship between all parties in good standing Very Truly, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This company has yet to return any of my callsNot once was I given a website to file a claimThey are not professional in any wayI have spent more money than I needed to for replacement parts to my wall unit due to a box missing and also I have furniture that was broken beyond repairThis company is a ripoff and has bad business practices In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I can not solve this complaint until the movingclaims department interjectsI accept that we are all waiting for the paperwork to be processed but I will not close this complaint until the matter is resolved.Thanks In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] As I stated in my previous response I have decided to use other means to solve my issues with [redacted] Relocation Thank You In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
I was quoted $1,from [redacted] to move from New York to FloridaWhen they got to my house they added $because they said I had more stuff than I quoted OK I accepted thatI was told that my furniture would be delivered in to days It took weeks, my furniture was delivered on February ***I was told that my balance for the delivery was $1072.00, when the driver [redacted] got here he said I needed $more since they were more than feet from the back elevator I really did not have $112.00, [redacted] gave me minutes to get the cash or else he said he was leaving with my furnitureI did not even know where a bank was The stress was unbearableI was rushing so much to get more money that I fell and hurt myself I then had a friend bring me money When most of my things were in the apartment, [redacted] said that his worker did not get a salary and that he worked on tips I said I did not have any more moneyThe bottom line is that this was so stressful, after unpacking all my boxes I realized I had a box missing and in that box WAS MY MOTHER'S ASHES!! I called [redacted] he did not pick up the phone but I left a message saying a box was missing and in that box WAS MY MOTHER'S ASHES!! I never got a return call from him And I do not have MY MOTHER'S ASHES I believe this is was done on purpose since I said I did not have any more money, I am not saying that he knew what was in the box, I just believe that he kept a box because I said I had no more money to tip his worker I believe "WHAT GOES AROUND COMES AROUND" DO NOT USE THIS COMPANY THEY ARE NO GOOD!
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Revdex.com CASE ID #: [redacted] - [redacted] Good morning, Please help- we have not received our deposit back and this company is running a scamThey are offering 65.00-why would they keep the rest of our money? We appreciate your help- In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Seems like we are hitting a deadend here with Amazon Relocation not conceading their mistake If they stick to their argument that what was loaded was more than the list of items listed out in agreementThe documents provided by [redacted] clearly shows what was loadedThe comparision should be enough to make it clearIts another story if the Moving company wraps legs of a dining talble as each individual peice than the number of items will certainly go from to In any case thanks for looking at thisWe will see that we explore all options that are legally possibleWE DO NOT ACCEPT THE RESPONSE FROM AMAZON RELOCATION In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Dear Revdex.com, As previously explained, please understand we are more than willing to resolve this customer’s complaints against our companyTo ensure customer satisfaction we simply asked the customer to cooperate by providing supporting information in order for us to validate their claimsIt is critical that this information is provided to ensure a fair investigation and resolution for both the customer as well as the company Due to the customer’s apparent inability and failure to comply with our basic validation process, we were unable to formally investigate this matterSequentially unable to offer a suitable resolution However, we truly value our customers and take any complaints very seriouslyIn the future should the customer ultimately decide to comply and provide the previously requested basic, necessary and required documents to validate a transaction with the company, we will thoroughly investigate their claims immediately, in hopes of seeking resolution In order to maintain our high level of customer satisfaction, [redacted] RELOCATION is willing to compensate you $in good faith for any inconvenience that may have occurred during the process of your move Upon your signature and return of this letter, a settlement check will be forwarded to you at the address above Kindly accept our apologies for any inconvenience and we wish you the best in your new location! Very Truly, Customer Service Dept
[redacted] [redacted] [redacted] *** [redacted] [redacted] Dear Revdex.com, Please notethat Amazon Relocation Services ismore than willing to thoroughly investigate this matter in an attempt to bettercomprehend and validate all of the customer’s claims/complaints against ourcompanyCustomer satisfaction is critically important to us and we want toensure that every customer knows their business is valued and trulyappreciated When it comes to these matters we putourselves completely at the customer’s disposalRest assured that if and upona full and thorough investigation through MovingClaims.net (Company Claims ProcessingAgent) we can validate that the customer’s claims/complaints against thecompany are in fact true and accurate, the company will compensate the customerin accordance to their coverage and will ensure a fair resolution to theirissuesWe respectfullyrequest that the customer submit copies of the contracts they have receivedfrom the company, they allegedly have had transactions with to determine andvalidate the company he is attempting to file his complaint againstThus willensure a fair investigation for both the customer as well as the companyPlease provide the following supportiveDocuments to your complaint (FRONT AND BACK): ü Bill of Lading (contract) ü Order for Serviceü Household Goods DescriptiveInventory (both pickup and final delivery copies) ü Proof of any financial transactionmade with the Service Provider (receipt, bank statement, ect) Be sure topresent copies of any moving documents that may include written notations ofdamages, loss or and delays that were made by you at time of delivery (be sureto highlight such notations) We urge thecustomer to submit additional information as soon as possible so that we mayaddress his/her issuesAs we will not be able to validate nor investigate thismatter any further until the requested documentation is rendered Westrongly believe that with mutual consideration we can easily reach anunderstanding and keep the relationship between all parties in goodstanding Very Truly, [redacted]
[redacted] [redacted] [redacted] [redacted] ** [redacted] Dear Revdex.com, Please note that [redacted] Relocation Services is more than willing to thoroughly investigate this matter in an attempt to better comprehend and validate all of the customer’s claims/complaints against our companyCustomer satisfaction is critically important to us and we want to ensure that every customer knows their business is valued and truly appreciated When it comes to these matters we put ourselves completely at the customer’s disposalRest assured that if and upon a full and thorough investigation through MovingClaims.net (Company Claims Processing Agent) we can validate that the customer’s claims/complaints against the company are in fact true and accurate, the company will compensate the customer in accordance to their coverage and will ensure a fair resolution to their issues As per Revdex.com terms and regulations, we respectfully request that the customer submit copies of the contracts they have received from the company, they allegedly have had transactions with to determine and validate the company he is attempting to file his complaint against Thus will ensure a fair investigation for both the customer as well as the company Please provide the following supportive Documents to your complaint (FRONT AND BACK): ü Bill of Lading (contract) ü Order for Service ü Household Goods Descriptive Inventory (both pickup and final delivery copies) ü Proof of any financial transaction made with the Service Provider (receipt, bank statement, ect) Be sure to present copies of any moving documents that may include written notations of damages, loss or and delays that were made by you at time of delivery (be sure to highlight such notations) We urge the customer to submit additional information as soon as possible so that we may address his/her issuesAs we will not be able to validate nor investigate this matter any further until the requested documentation is rendered We strongly believe that with mutual consideration we can easily reach an understanding and keep the relationship between all parties in good standing Very Truly, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The requested documents are being sent certified mail with return receipt to [redacted] for further investigation of the claimIn the interim, the same requested documents have been uploaded to this claim to review in my last response I have been complying with [redacted] Relocation's requests and they are failing to review any of the documents attached to this claimI ask that these documents be thoroughly reviewed by the company before providing another objection to this claim Sincerely, [redacted]
Dear B.B.B., Please note that [redacted] Relocation Services is more than willing to thoroughly investigate this matter in an attempt to better comprehend and validate all of the customer’s claims/complaints against our company Customer satisfaction is critically important to us and we want to ensure that every customer knows their business is valued and truly appreciated When it comes to these matters we put ourselves completely at the customer’s disposalRest assured that if and upon a full and thorough investigation through CSI (Company Claims Processing Agent) we can validate that the customer’s claims/complaints against the company are in fact true and accurate, the company will compensate the customer in accordance to their coverage and will ensure a fair resolution to their issues As per Revdex.com terms and regulations, we request that the customer submit copies of the contracts they received from the company they had transactions with to determine the company they are attempting to file his complaint against All Copies of Contract Documents FRONT AND BACK: ü Bill of Lading (contract), ü Order for Service, ü Household Goods Descriptive Inventory (Both pickup and final delivery copies) Be sure to include copies of any moving documents that may include written notations of damages, loss or and delays that were made by you at time of delivery (Highlight such notations) We urge the customer to submit additional information as soon as possible so that we may address his/her issues We strongly believe that with mutual consideration we can easily reach an understanding and keep the relationship between all parties in good standing Very Truly, [redacted]
Revdex.com: I apologize for my late response, my first response was not appropriate and so I am sending this oneI have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI have attached screen shots of my contract made with Amazon Relocation, I hope that a through investigation is done so that we can come to a suitable solution to my issue Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The contract was cancelled Amazon relocation did not do the move I do not have any document to submit The company accepts that there was a deposit charge of $the amount that should be refunded In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Company Respond to Revdex.com Case # [redacted] – [redacted] sans-serif;"> January **, Revdex.com Serving Metropolitan New York, Inc [redacted] Re: Revdex.com CASE ID #: [redacted] – [redacted] Dear B.B.B., Please note that Amazon Relocation Services is more than willing to thoroughly investigate this matter in an attempt to better comprehend and validate all of the customer’s claims/complaints against our companyCustomer satisfaction is critically important to us and we want to ensure that every customer knows their business is valued and truly appreciated When it comes to these matters we put ourselves completely at the customer’s disposalRest assured that if and upon a full and thorough investigation through MovingClaims.net (Company Claims Processing Agent) we can validate that the customer’s claims/complaints against the company are in fact true and accurate, the company will compensate the customer in accordance to their coverage and will ensure a fair resolution to their issues As per Revdex.com regulation, we request that [redacted] submit copies of the contracts he received from the company he had transactions with to determine the company he is attempting to file his complaint against We urge [redacted] to submit additional information as soon as possible so that we may address his issues We strongly believe that with mutual consideration we can easily reach an understanding and keep the relationship between all parties in good standing Very Truly, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This company has yet to return any of my callsNot once was I given a website to file a claimThey are not professional in any wayI have spent more money than I needed to for replacement parts to my wall unit due to a box missing and also I have furniture that was broken beyond repairThis company is a ripoff and has bad business practices In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I can not solve this complaint until the movingclaims department interjectsI accept that we are all waiting for the paperwork to be processed but I will not close this complaint until the matter is resolved.Thanks In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] As I stated in my previous response I have decided to use other means to solve my issues with [redacted] Relocation Thank You In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
I was quoted $1,from [redacted] to move from New York to FloridaWhen they got to my house they added $because they said I had more stuff than I quoted OK I accepted thatI was told that my furniture would be delivered in to days It took weeks, my furniture was delivered on February ***I was told that my balance for the delivery was $1072.00, when the driver [redacted] got here he said I needed $more since they were more than feet from the back elevator I really did not have $112.00, [redacted] gave me minutes to get the cash or else he said he was leaving with my furnitureI did not even know where a bank was The stress was unbearableI was rushing so much to get more money that I fell and hurt myself I then had a friend bring me money When most of my things were in the apartment, [redacted] said that his worker did not get a salary and that he worked on tips I said I did not have any more moneyThe bottom line is that this was so stressful, after unpacking all my boxes I realized I had a box missing and in that box WAS MY MOTHER'S ASHES!! I called [redacted] he did not pick up the phone but I left a message saying a box was missing and in that box WAS MY MOTHER'S ASHES!! I never got a return call from him And I do not have MY MOTHER'S ASHES I believe this is was done on purpose since I said I did not have any more money, I am not saying that he knew what was in the box, I just believe that he kept a box because I said I had no more money to tip his worker I believe "WHAT GOES AROUND COMES AROUND" DO NOT USE THIS COMPANY THEY ARE NO GOOD!
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Revdex.com CASE ID #: [redacted] - [redacted] Good morning, Please help- we have not received our deposit back and this company is running a scamThey are offering 65.00-why would they keep the rest of our money? We appreciate your help- In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Seems like we are hitting a deadend here with Amazon Relocation not conceading their mistake If they stick to their argument that what was loaded was more than the list of items listed out in agreementThe documents provided by [redacted] clearly shows what was loadedThe comparision should be enough to make it clearIts another story if the Moving company wraps legs of a dining talble as each individual peice than the number of items will certainly go from to In any case thanks for looking at thisWe will see that we explore all options that are legally possibleWE DO NOT ACCEPT THE RESPONSE FROM AMAZON RELOCATION In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Dear Revdex.com, As previously explained, please understand we are more than willing to resolve this customer’s complaints against our companyTo ensure customer satisfaction we simply asked the customer to cooperate by providing supporting information in order for us to validate their claimsIt is critical that this information is provided to ensure a fair investigation and resolution for both the customer as well as the company Due to the customer’s apparent inability and failure to comply with our basic validation process, we were unable to formally investigate this matterSequentially unable to offer a suitable resolution However, we truly value our customers and take any complaints very seriouslyIn the future should the customer ultimately decide to comply and provide the previously requested basic, necessary and required documents to validate a transaction with the company, we will thoroughly investigate their claims immediately, in hopes of seeking resolution In order to maintain our high level of customer satisfaction, [redacted] RELOCATION is willing to compensate you $in good faith for any inconvenience that may have occurred during the process of your move Upon your signature and return of this letter, a settlement check will be forwarded to you at the address above Kindly accept our apologies for any inconvenience and we wish you the best in your new location! Very Truly, Customer Service Dept
[redacted] [redacted] [redacted] *** [redacted] [redacted] Dear Revdex.com, Please notethat Amazon Relocation Services ismore than willing to thoroughly investigate this matter in an attempt to bettercomprehend and validate all of the customer’s claims/complaints against ourcompanyCustomer satisfaction is critically important to us and we want toensure that every customer knows their business is valued and trulyappreciated When it comes to these matters we putourselves completely at the customer’s disposalRest assured that if and upona full and thorough investigation through MovingClaims.net (Company Claims ProcessingAgent) we can validate that the customer’s claims/complaints against thecompany are in fact true and accurate, the company will compensate the customerin accordance to their coverage and will ensure a fair resolution to theirissuesWe respectfullyrequest that the customer submit copies of the contracts they have receivedfrom the company, they allegedly have had transactions with to determine andvalidate the company he is attempting to file his complaint againstThus willensure a fair investigation for both the customer as well as the companyPlease provide the following supportiveDocuments to your complaint (FRONT AND BACK): ü Bill of Lading (contract) ü Order for Serviceü Household Goods DescriptiveInventory (both pickup and final delivery copies) ü Proof of any financial transactionmade with the Service Provider (receipt, bank statement, ect) Be sure topresent copies of any moving documents that may include written notations ofdamages, loss or and delays that were made by you at time of delivery (be sureto highlight such notations) We urge thecustomer to submit additional information as soon as possible so that we mayaddress his/her issuesAs we will not be able to validate nor investigate thismatter any further until the requested documentation is rendered Westrongly believe that with mutual consideration we can easily reach anunderstanding and keep the relationship between all parties in goodstanding Very Truly, [redacted]
[redacted] [redacted] [redacted] [redacted] ** [redacted] Dear Revdex.com, Please note that [redacted] Relocation Services is more than willing to thoroughly investigate this matter in an attempt to better comprehend and validate all of the customer’s claims/complaints against our companyCustomer satisfaction is critically important to us and we want to ensure that every customer knows their business is valued and truly appreciated When it comes to these matters we put ourselves completely at the customer’s disposalRest assured that if and upon a full and thorough investigation through MovingClaims.net (Company Claims Processing Agent) we can validate that the customer’s claims/complaints against the company are in fact true and accurate, the company will compensate the customer in accordance to their coverage and will ensure a fair resolution to their issues As per Revdex.com terms and regulations, we respectfully request that the customer submit copies of the contracts they have received from the company, they allegedly have had transactions with to determine and validate the company he is attempting to file his complaint against Thus will ensure a fair investigation for both the customer as well as the company Please provide the following supportive Documents to your complaint (FRONT AND BACK): ü Bill of Lading (contract) ü Order for Service ü Household Goods Descriptive Inventory (both pickup and final delivery copies) ü Proof of any financial transaction made with the Service Provider (receipt, bank statement, ect) Be sure to present copies of any moving documents that may include written notations of damages, loss or and delays that were made by you at time of delivery (be sure to highlight such notations) We urge the customer to submit additional information as soon as possible so that we may address his/her issuesAs we will not be able to validate nor investigate this matter any further until the requested documentation is rendered We strongly believe that with mutual consideration we can easily reach an understanding and keep the relationship between all parties in good standing Very Truly, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The requested documents are being sent certified mail with return receipt to [redacted] for further investigation of the claimIn the interim, the same requested documents have been uploaded to this claim to review in my last response I have been complying with [redacted] Relocation's requests and they are failing to review any of the documents attached to this claimI ask that these documents be thoroughly reviewed by the company before providing another objection to this claim Sincerely, [redacted]
Dear B.B.B., Please note that [redacted] Relocation Services is more than willing to thoroughly investigate this matter in an attempt to better comprehend and validate all of the customer’s claims/complaints against our company Customer satisfaction is critically important to us and we want to ensure that every customer knows their business is valued and truly appreciated When it comes to these matters we put ourselves completely at the customer’s disposalRest assured that if and upon a full and thorough investigation through CSI (Company Claims Processing Agent) we can validate that the customer’s claims/complaints against the company are in fact true and accurate, the company will compensate the customer in accordance to their coverage and will ensure a fair resolution to their issues As per Revdex.com terms and regulations, we request that the customer submit copies of the contracts they received from the company they had transactions with to determine the company they are attempting to file his complaint against All Copies of Contract Documents FRONT AND BACK: ü Bill of Lading (contract), ü Order for Service, ü Household Goods Descriptive Inventory (Both pickup and final delivery copies) Be sure to include copies of any moving documents that may include written notations of damages, loss or and delays that were made by you at time of delivery (Highlight such notations) We urge the customer to submit additional information as soon as possible so that we may address his/her issues We strongly believe that with mutual consideration we can easily reach an understanding and keep the relationship between all parties in good standing Very Truly, [redacted]
Revdex.com: I apologize for my late response, my first response was not appropriate and so I am sending this oneI have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI have attached screen shots of my contract made with Amazon Relocation, I hope that a through investigation is done so that we can come to a suitable solution to my issue Sincerely, [redacted]