My GE refrigerator had a blocked water line and was causing water to leak everywhereI was referred to Appliance Genius by my home warranty companyI received a call within min of my service request submissionThe office staff was courteous and professional and very helpfulI had some specific time frames that I could be availableJay the first technician came on time (min after the start time frame given.) Parts were needed and approval from warranty company Follow up appointment was made & Appliance Genius was ready to schedule a same day appointmentI was impressedWe chose the next dayMy fridge is working great with new parts and a detail of the issues from Jeremy! Great Job, hassle-free & professionalI will keep their card on my fridge for future needs!
My GE refrigerator had a blocked water line and was causing water to leak everywhere. I was referred to Appliance Genius by my home warranty company. I received a call within 30 min of my service request submission. The office staff was courteous and professional and very helpful. I had some specific time frames that I could be available. Jay the first technician came on time (10 min after the start time frame given.) Parts were needed and approval from warranty company. Follow up appointment was made & Appliance Genius was ready to schedule a same day appointment. I was impressed. We chose the next day. My fridge is working great with new parts and a detail of the issues from Jeremy! Great Job, hassle-free & professional. I will keep their card on my fridge for future needs!
My GE refrigerator had a blocked water line and was causing water to leak everywhereI was referred to Appliance Genius by my home warranty companyI received a call within min of my service request submissionThe office staff was courteous and professional and very helpfulI had some specific time frames that I could be availableJay the first technician came on time (min after the start time frame given.) Parts were needed and approval from warranty company Follow up appointment was made & Appliance Genius was ready to schedule a same day appointmentI was impressedWe chose the next dayMy fridge is working great with new parts and a detail of the issues from Jeremy! Great Job, hassle-free & professionalI will keep their card on my fridge for future needs!
My GE refrigerator had a blocked water line and was causing water to leak everywhere. I was referred to Appliance Genius by my home warranty company. I received a call within 30 min of my service request submission. The office staff was courteous and professional and very helpful. I had some specific time frames that I could be available. Jay the first technician came on time (10 min after the start time frame given.) Parts were needed and approval from warranty company. Follow up appointment was made & Appliance Genius was ready to schedule a same day appointment. I was impressed. We chose the next day. My fridge is working great with new parts and a detail of the issues from Jeremy! Great Job, hassle-free & professional. I will keep their card on my fridge for future needs!