Initial Business Response /* (1000, 5, 2017/06/02) */
This person signed up for a website hosted by our company on MAY24 2017 - within 2 hours of signup she requested that we refund her and cancel her site. This we promptly did (as below). We have already done everything the client has asked - full...
refund. I have emailed her several times to confirm we have refunded (as has the CC processing company) but there is no response or acknowledgement from the client. She is fully refunded and nothing more can be done!
---------- Forwarded message ----------
From:
Date: Wed, May 24, 2017 at 3:14 PM
Subject: [redacted] OrderID: [redacted] Credit Issued
OrderID: [redacted]
Date : Wed May 24 01:05:31 EDT 2017
Order Information
----------------------------------------------------------------------
Bill To:
Bname: [redacted]
Bcompany:
Baddress1: [redacted]
Baddress2:
Bcity: [redacted]
Bprov/State: **
Bcountry: **
BPostalZipCode: [redacted]
Phone: [redacted]
Fax:
Email: [redacted]
Comments:
URL: [redacted] ID: [redacted]
----------------------------------------------------------------------
SubTotal: [redacted] Tax: 0.00
Shipping: 0.00
OrderTotal: [redacted] Credited for: [redacted] OrderTotal after credit: 0.00
Transaction Details:
----------------------------------------------------------------------
PaymentType: MC:############[redacted]:10/18
AuthCode:
TransRefNo: [redacted]
AVSResult:
CardIDResult:
IPResult: YYY
IP: [redacted]
IP Country: **
IP Region: **
IP Region Name: [redacted]
IP City: [redacted]
Transaction History
TransTime TransactionType FullTotal CardSpan ReturnCode --------------------------------------------------------------------------------...⇄ />
2017-05-24 01:05:31 SALE [redacted]...[redacted]
2017-05-24 14:14:28 CREDIT [redacted]...[redacted]
Initial Business Response /* (1000, 5, 2017/06/02) */
This person signed up for a website hosted by our company on MAY24 2017 - within 2 hours of signup she requested that we refund her and cancel her site. This we promptly did (as below). We have already done everything the client has asked - full...
refund. I have emailed her several times to confirm we have refunded (as has the CC processing company) but there is no response or acknowledgement from the client. She is fully refunded and nothing more can be done!
---------- Forwarded message ----------
From:
Date: Wed, May 24, 2017 at 3:14 PM
Subject: [redacted] OrderID: [redacted] Credit Issued
OrderID: [redacted]
Date : Wed May 24 01:05:31 EDT 2017
Order Information
----------------------------------------------------------------------
Bill To:
Bname: [redacted]
Bcompany:
Baddress1: [redacted]
Baddress2:
Bcity: [redacted]
Bprov/State: **
Bcountry: **
BPostalZipCode: [redacted]
Phone: [redacted]
Fax:
Email: [redacted]
Comments:
URL: [redacted] ID: [redacted]
----------------------------------------------------------------------
SubTotal: [redacted] Tax: 0.00
Shipping: 0.00
OrderTotal: [redacted] Credited for: [redacted] OrderTotal after credit: 0.00
Transaction Details:
----------------------------------------------------------------------
PaymentType: MC:############[redacted]:10/18
AuthCode:
TransRefNo: [redacted]
AVSResult:
CardIDResult:
IPResult: YYY
IP: [redacted]
IP Country: **
IP Region: **
IP Region Name: [redacted]
IP City: [redacted]
Transaction History
TransTime TransactionType FullTotal CardSpan ReturnCode
--------------------------------------------------------------------------------...⇄ /> 2017-05-24 01:05:31 SALE [redacted]...[redacted]
2017-05-24 14:14:28 CREDIT [redacted]...[redacted]