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Arrow Systems Tech Services

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Reviews Arrow Systems Tech Services

Arrow Systems Tech Services Reviews (29)

Revdex.com:At this time, I have not been contacted by Arrow Systems Tech Services LLC regarding complaint ID ***.Sincerely,
*** ***

Hello *** ***, First of all we do apologize for the inconvenience and do regret that just because of a misunderstanding, all the issues occuredThis is just for the information which is clearly mentioned in the service contract that ARROW SYSTEM TECH SERVICES LLC is a third party technical
service support provider and do not bear any certifications from any company until and unless specifiedWe do provide assistance in resolving the issue and we do providr subscription based servicesThis is clearly mentioned in your complaint that you called or your call was transferred to Arrow System Tech and a representative did not call from ARROW SYSTEM TECHAfter checking in the accounts, we found out that the subscription has been cancelled from our side and no subscription is activated in your nameSo,you will further not be receiving any communication from the accounts deptfor any issuesThanks & Regards, *** ***

Hello [redacted], First of all we do apologize for the inconvenience and do regret that just because of a misunderstanding, all the issues occured. This is just for the information...

which is clearly mentioned in the service contract that ARROW SYSTEM TECH SERVICES LLC is a third party technical service support provider and do not bear any certifications from any company until and unless specified. We do provide assistance in resolving the issue and we do providr subscription based services. This is clearly mentioned in your complaint that you called or your call was transferred to Arrow System Tech and a representative did not call from ARROW SYSTEM TECH. After checking in the accounts, we found out that the subscription has been cancelled from our side and no subscription is activated in your name. So,you will further not be receiving any communication from the accounts dept. for any issues. Thanks & Regards, [redacted]

First they wanted 500.00 for 3 years protection . They they call back a few months later and say they need to sell me "software protection" as what I paid for was "network" protection ! Ok so 7 months go by and now they call me and say I have an issue with some hack who got into my emails and banking. Really ? Anyway, you should sit down for this new explanation, ...the tech. asked me to go to Walmart to by some soft ware- then he spells out what I needed " I t u n e s" > Yes he wanted me to purchase 3 itune cards at 100.00 each to fix the problem. He needed these cards- once I called him back with the card numbers, to go throurgh Apple ( I had an apple computer) ! This after he told me there was also a problem with Amazon account so he needed to purchase 300.00 in Amazon gift cards ! Seriously, well I said no , then he calls me back today and says he doesn't need the Itune cards after all as he has new software to fix the problem and he will refund the money for the Amazon gift cards once the issues with the computer are fixed . I already stoped the payments for the first 100. 00 card with Amazon. He is also extending my 3 years of coverage to lifetime. WOW . So now I can get these bogus calls every year ? This outfit is a complete scam. Apple has NOTHING to do with them. Imagine saying you have to purchase itunes cards and Amazon gift cards to fix a virus problem in your computer ? Of course the tech all have heavy foreign accents which should clue you in as well ( as well as their pushy phone calls). Keep these con artist out of your computer and don't give them a cent !

+2

Also note that ALL of the "positive " responses have the same choppy , incomplete sentences and are written in the very same format. They are written by the same clowns involved in the scam. You can find out very little about this company.

This company is a scam. They claim to be located in New York yet all just happen to be Indian. They will request you pay by check for which they will schedule a "FedEx guy" to come pick up, or by money order. They'll remote into your computer and run scripts in the background. Don't fall for it.

+1

I am unsure whether this company is reputable. Last July I paid for a one-year subscription for computer security. It was expensive and I believed it was comprehensive security coverage for the price. Then in December I called for a routine monthly security check up as they had advised I do. I was then told that I had trojan viruses on my computer and that I needed to purchase additional protection against trojans, which was not included in my original security purchase. That was never disclosed to me. They gave me a very hard sell to purchase additional security for trojans. I refused because I do not trust them. I will not renew my subscription when it expires.

+1

Did not fix my computer and immediately after they worked on it my computer crashed. I called them but they never picked up or called back. I got someone else to fix my computer at that point, and now almost a year this company wants my payment for the service I received in January. I am not paying for this service that was not effective. My satisfaction was NOT guaranteed, which they claimed it would be. I had to get a new modem installed in my computer.
Do not go with this computer, I would rate them -100!

+2

WORST experience ever. They did NOT fix my computer. I asked for my money back with regard to their money back guarantee. Since March 2016 and now until December 2016 my money after being promised by Steven Synder and Roger Smith.

They tell me they will call back and NO one calls back. They do NOT answer emails. They have NOT refunded me.

When they originally tried to help; the person demanded I log in (it was a screenshare session) and pay them out of my bank account. What business does this? I was also yelled at and told to watch youtube videos.

I do NOT know how this business stays open. Nor how they are receiving great reviews.

I've already contacted Revdex.com and even they didn't get a response from ARROW SYSTEMS TECH SERVICES LLC.

Meant to add - all positive reviews on Dec 5, 2016.... Hence, I think they have their own employees writing favorable reviews. PATHETIC.

I am thinking with all the great reviews, that perhaps it's their own employees writing them. I've seen that happen in business places before.

I had a problem with the computer I called them and fix my computer.
my email was also not working and they fix my email ,now my email and my computer is working fine.

Very happy with the guys and services they provide to me.

https://www.youtube.com/watch?v=MQLiVOw6Isk bogus company probably same guy in the youtube video stupidly giving the bogus addy for the company for services he can;t figure out--check it out its hilarious

they are good.they fix my computer in less than an hour.

incorrect english if you are actually a customer you would have said fixed not fix and seems you are using the same computer as your call center for the bogus shamming-what's up you can't afford your own computer-try eating all those cows wandering around your house-you would save enuff money to buy one

These person are very good technician.
I had a problem they fix the problem with my printer and computer too. now my computer and printer is working very good.
I really appreciate those guys.

very Good skills of the technician they fix my computer and Laptop very quickly because I told them, I have to go to office and only have 30 minutes.
they fix my computer very quickly and I have to do a mail before going to office. I did that and happy with the services.

"Arrow Systems Tech Services LLC"
is a very good company.

I really appreciate those people to help me a lot, now my computer is working very good I am very satisfied from the services.

Arrow Systems Tech Services LLC
these are very nice people

Very Helpful company and very helpful technician they fix my computer

they also fix my computer very quickly and now its working fine.

Very Happy With The Services.
I had a problem with my computer earlier, I called the technician of "Arrow Systems Tech Services LLC" they help me to

fix my computer problem. they are very helpful.
I really appreciate those people to help me a lot, now my computer is working fine I am very satisfied from the

services.after some time I again face the problem with my different computer and I called again to those people and they

fix my computer again.So I am very happy with the services.

I am also very happy with the services I am from New york.

I had a problem with my computer earlier, I called the technician of "Arrow Systems Tech Services LLC" they help me to fix my computer problem. they are very helpful.
I really appreciate those people to help me a lot, now my computer is working fine I am very satisfied from the services.after some time I again face the problem with my different computer and I called again to those people and they fix my computer again.So I am very happy with the services.

I had a problem with my computer earlier, I called the technician of "Arrow Systems Tech Services LLC" they help me to fix my computer problem. they are very helpful.
I really appreciate those people to help me a lot, now my computer is working fine I am very satisfied from the services.after some time I again face the problem with my different computer and I called again to those people and they fix my computer again.So I am very happy with the services.

I had something pop on my computer screen that said to call them or all my information would be stolen ... they showed me my computer and said it was hacked by a bunch of different systems and I had to pay 100$ for them to fix it I was very hesistant but they convinced me it couldn't wait or everything would be gone so I gave my account numbers for payment which was very stupid ... I told them I was uncomfortable with them fixininf my computer and to just cancel it and do not fix it but they said I had already agreed .. I had to go open up a new checking account since they had my information ... very shady and scary ...

Review: [redacted] search for Canon phone support found for my printer. I believe I called ###-###-####. Called "Canon" tech who wanted remote entry to my computer. Person who answered immediately told me my computer was hacked by several countries and infected. Showed me this on my screen. He then told me that there were only 2 companies who work on hacked repair. One in N.Y.. The other India. He was then going to transfer me to the one in N.Y. I asked for there phone number, should we get disconnected. He explained it wasn't necessary, then Connected to Arrow Systems Tech Services and tech used scare tactics to explain how serious this was. I explained I already have been working with a company named, The Phone Support Dock, to which he explained that they were scammers. I asked how he knew this as my google searches never found any complaints, etc about them. I also explained I've worked with them for over a year with excellent results. He explained that his co. had a special portal where he could see scam companies, but the public couldn't access it. Mean while I was doing a google search on his company and found one listing. When I clicked it, it came back "Internal Server Error" He scared me into thinking I needed his "lifetime" services for all of my devices, for $429.99, but no payment was due over phone, as they didn't accept credit cards over phone to protect their customers. He would do the repairs, have me sign "legal" papers so he could report his findings to the government and I was to send a check the next day. He had me electronically sign the "Agreement". He explained his co. had 350 employees. I called back later in the day and the same person answered. I asked how I reached him if there were 350 employees, to which he replied that I would always only be working with him, I did NOT send any money. Today I went to Canon's official web site and asked them if their techs would ever diagnose problems and then transfer to "the" company who would fix them, The Canon Rep explained they would never "transfer", if needed offer contact phone numbers. Today I did another google search for Arrow Systems Tech Services, LLC and the information that was there yesterday is gone today. I will email him letting him know I'm filing this report.Desired Settlement: No further contact by the business – if you do not wish to hear from the business any more via phone, email, mail or in-person.

Modification/discontinuance of an advertised claim – if you feel the company's advertising is misleading or unclear.

Correction to a credit report – if inaccurate information remains after the complainant disputes it.

Business

Response:

Hello [redacted], First of all we do apologize for the inconvenience and do regret that just because of a misunderstanding, all the issues occured. This is just for the information which is clearly mentioned in the service contract that ARROW SYSTEM TECH SERVICES LLC is a third party technical service support provider and do not bear any certifications from any company until and unless specified. We do provide assistance in resolving the issue and we do providr subscription based services. This is clearly mentioned in your complaint that you called or your call was transferred to Arrow System Tech and a representative did not call from ARROW SYSTEM TECH. After checking in the accounts, we found out that the subscription has been cancelled from our side and no subscription is activated in your name. So,you will further not be receiving any communication from the accounts dept. for any issues. Thanks & Regards, [redacted]

something happen to me and they want there money now keep calling.
Did not fix my computer and immediately after they worked on it my computer crashed.

They also never replied to my emails, returned calls or anything. This place is a joke. The person I kept being routed to is named Steven.

-10 same as the person before. these people are a sham. they were supposed to give me my money back. after over 6 months, reported them to the Revdex.com. even the Revdex.com didn't get a response. I won't go through the entire story, but these people are a SHAM! they yell at you, they remote into your computer and demand YOU TO ACTUALLY OPEN YOUR BANK ACCOUNT TO PAY THEM... for starters... and telling me to watch youtube videos?!

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Description: COMPUTERS SOFTWARE & SERVICES

Address: 182-08 91st Avenue, Hollis, New York, United States, 11423-2304

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www.arrowsystemstech.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Arrow Systems Tech Services LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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