Cole,I have gotten your voicemails and replied days ago as well as shipped the order I think the email on your account must be correct as we have sent that went unanswered Your order has been shipped and is expect to be delivered the 10th I also refunded you for the items that were not in stock[redacted]
To Whom It May Concern, We don't post that we have these bolts (or anything else) in stock or not in stock I have attached a copy of the order that is dated December I am not sure where the 'early November' date came fromThat said, these bolts are STILL on backorder with Mission I cancelled the order and refunded the credit card used to place the order I don't see any incoming emails sent to us directly with questions or concerns on this order [redacted]
Jeff, I refunded your payment I was unable to get a hold of Hoyt when you emailed re: the status and still haven't heard from them I apologize for that But all you had to do was to let me know you wanted it cancelled The email I have from you just asks for the statusJen
Hello, You ordered a bow from us that was not in stock and was no longer available from the Vendor We called and emailed you several times with options You agreed to an option that was a more expensive product and we sold it to you for the same price as the bow you originally ordered You returned the bow saying it wasn't the one you had ordered...it WAS the one you agreed upon based on the options that were provided You disputed the charge through your bank so when you corresponded with us in June, we were unable to process the refund as that chargeback was in process When I got the notification of the chargeback, I did not dispute it As I told you when I emailed you regarding this situation and told you that the credit should process any day, for this reason I see now, when I log in to that system, that it did not process and the chargeback was dismissed The last email I have from you is on July 24.I put your credit through of 104.99, as requested, todayJennifer
Hello,I cancelled the order and refunded your credit card One of the items was backordered I am not sure how you are emailing us but there are no emails associated with your orderJennifer
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, Barry [redacted]
The business in question only responded once after multiple attempts to contact them for the order statusI also made multiple phone calls to the business, in which they never answer their business line and/or respond to my messagesI don't accept their response because the business demonstrates a total lack in customer care
I have corresponded with this customer since the complaint was filed Our internet (and therefore our phone lines) were down for a period of about days last week and are still not 100% functional due to construction that has been happening in this area I told the customer I am waiting on one of the items to arrive from the manufacturer and that her order will ship as soon as it does
Cole,I have gotten your voicemails and replied days ago as well as shipped the order I think the email on your account must be correct as we have sent that went unanswered Your order has been shipped and is expect to be delivered the 10th I also refunded you for the items that were not in stock[redacted]
To Whom It May Concern, We don't post that we have these bolts (or anything else) in stock or not in stock I have attached a copy of the order that is dated December I am not sure where the 'early November' date came fromThat said, these bolts are STILL on backorder with Mission I cancelled the order and refunded the credit card used to place the order I don't see any incoming emails sent to us directly with questions or concerns on this order [redacted]
Jeff, I refunded your payment I was unable to get a hold of Hoyt when you emailed re: the status and still haven't heard from them I apologize for that But all you had to do was to let me know you wanted it cancelled The email I have from you just asks for the statusJen
Hello, You ordered a bow from us that was not in stock and was no longer available from the Vendor We called and emailed you several times with options You agreed to an option that was a more expensive product and we sold it to you for the same price as the bow you originally ordered You returned the bow saying it wasn't the one you had ordered...it WAS the one you agreed upon based on the options that were provided You disputed the charge through your bank so when you corresponded with us in June, we were unable to process the refund as that chargeback was in process When I got the notification of the chargeback, I did not dispute it As I told you when I emailed you regarding this situation and told you that the credit should process any day, for this reason I see now, when I log in to that system, that it did not process and the chargeback was dismissed The last email I have from you is on July 24.I put your credit through of 104.99, as requested, todayJennifer
Hello,I cancelled the order and refunded your credit card One of the items was backordered I am not sure how you are emailing us but there are no emails associated with your orderJennifer
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, Barry [redacted]
The business in question only responded once after multiple attempts to contact them for the order statusI also made multiple phone calls to the business, in which they never answer their business line and/or respond to my messagesI don't accept their response because the business demonstrates a total lack in customer care
I have corresponded with this customer since the complaint was filed Our internet (and therefore our phone lines) were down for a period of about days last week and are still not 100% functional due to construction that has been happening in this area I told the customer I am waiting on one of the items to arrive from the manufacturer and that her order will ship as soon as it does