Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolutionPlease respond in this space ONLY] I dispute because I was harassed during this processI asked to speak to the manager on several occasions and she never would come to the phoneThey threaten to put it on my credit when I asked for clarification as to what they needed I offered my attorneys information and they refused In fact, they put me on hold and giggled and talked about the fact that I would never speak to a managerI called and they would hang up and I left messages and calls were never returned Regards, Kimberly Bankston
We don't conduct business as she stated in her most recent response If she was on hold how would she know what anyone is saying? We have cancelled and returned this account back to our client We asked her to provide the discharge of debtor several times but she refused to do so She wanted us to contact her Attorney but we don't do that All we needed was proof of the discharge of debtor and the account was returned
Dear [redacted] **, I am responding to the complaint filed by [redacted] on 1-5- We are a collection agency and this account was never sold to usWe work on commission We received the account on 12-29-for $Our client Allcare Medical Group never received anything regarding [redacted] bankruptcy [redacted] never sent anyone a copy of her discharge of debtor from the bankruptcy court On 12-30-she sent us a notice of bankruptcy case filingWe did stop collections at that time and once we receive the discharge of debtor we cancel and return the account back to our client We explained to her we need the discharge of debtor in order to cancel the account back She said we would have to find that out ourselves We asked her to forward a copy of the discharge of debtor she refused On 1-15-she faxed over a copy of her discharge of debtor and we cancelled and returned the account back to our client that dayWe never harassed her, we just simply asked for a copy of her discharge of debtor Sincerely, [redacted] ***COLLECTION MANAGER Phone: [redacted] Fax: [redacted] http://www.assistedcredit.com
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolutionPlease respond in this space ONLY] I dispute because I was harassed during this processI asked to speak to the manager on several occasions and she never would come to the phoneThey threaten to put it on my credit when I asked for clarification as to what they needed I offered my attorneys information and they refused In fact, they put me on hold and giggled and talked about the fact that I would never speak to a managerI called and they would hang up and I left messages and calls were never returned Regards, Kimberly Bankston
We don't conduct business as she stated in her most recent response If she was on hold how would she know what anyone is saying? We have cancelled and returned this account back to our client We asked her to provide the discharge of debtor several times but she refused to do so She wanted us to contact her Attorney but we don't do that All we needed was proof of the discharge of debtor and the account was returned
Dear [redacted] **, I am responding to the complaint filed by [redacted] on 1-5- We are a collection agency and this account was never sold to usWe work on commission We received the account on 12-29-for $Our client Allcare Medical Group never received anything regarding [redacted] bankruptcy [redacted] never sent anyone a copy of her discharge of debtor from the bankruptcy court On 12-30-she sent us a notice of bankruptcy case filingWe did stop collections at that time and once we receive the discharge of debtor we cancel and return the account back to our client We explained to her we need the discharge of debtor in order to cancel the account back She said we would have to find that out ourselves We asked her to forward a copy of the discharge of debtor she refused On 1-15-she faxed over a copy of her discharge of debtor and we cancelled and returned the account back to our client that dayWe never harassed her, we just simply asked for a copy of her discharge of debtor Sincerely, [redacted] ***COLLECTION MANAGER Phone: [redacted] Fax: [redacted] http://www.assistedcredit.com