Here is a copy of the form Ms [redacted] signed the day of purchaseThis form shows items she chose to add to her loan and items she declinedIf there was an issue with not having [redacted] it should have been brought up at that time Kevin M [redacted] General Manager [redacted] Sheehy Ford of Ashland [redacted] ***
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below What is major maintenance? An item that takes three full days to complete doesn't qualify? Regards, [redacted]
Revdex.com spoke with the businessThe terms of the VIP membership state a loaner is provided for all major maintenance servicesMajor maintenance service include 30,000, 60,000, 90,000, and 120,mile servicesThe customer's repairs do not fall within those terms
The price we quoted Mr [redacted] was for the vehicle onlyAll new and used vehicles are plus taxes, tags and $processingOur website clearly states we charge a $processing feeKevin M [redacted] General Manager Sheehy Ford of AshlandWashington HwyAshland Va
Kevin M [redacted] called from the businessHe stated the warranty was cancelled the middle of last weekThe refund will be sent to [redacted] and not to the Mr [redacted] directly
[redacted] , I certainly understand [redacted] concern and I wish I had a solution [redacted] is working closely with its suppliers to produce parts for this repairWhen parts become available for Safety Recall ***, [redacted] will notify you via mail to schedule a service appointment with your dealer to have the passenger frontal airbag inflator replaced free of charge (parts and labor)Coverage is automatically transferred to subsequent owners This recall is being controlled by *** due to it affecting all manufacturers of automobiles Vehicles identified that were originally sold in or ever registered in certain geographic locations are being serviced based on temperature and humidity of that region Those at highest risk and driver air bags will be serviced first As this is the passenger air bag and the vehicle is still drivable The recommendation would be to not have someone in the passenger front seat until parts become availableI cannot provide you a loaner carThis is a widespread issue and includes many manufacturers, none of which to my knowledge, are providing loaner cars [redacted] [redacted] *** *** [redacted] [redacted]
Here is a copy of the form Ms [redacted] signed the day of purchaseThis form shows items she chose to add to her loan and items she declinedIf there was an issue with not having [redacted] it should have been brought up at that time Kevin M [redacted] General Manager [redacted] Sheehy Ford of Ashland [redacted] ***
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below What is major maintenance? An item that takes three full days to complete doesn't qualify? Regards, [redacted]
Revdex.com spoke with the businessThe terms of the VIP membership state a loaner is provided for all major maintenance servicesMajor maintenance service include 30,000, 60,000, 90,000, and 120,mile servicesThe customer's repairs do not fall within those terms
The price we quoted Mr [redacted] was for the vehicle onlyAll new and used vehicles are plus taxes, tags and $processingOur website clearly states we charge a $processing feeKevin M [redacted] General Manager Sheehy Ford of AshlandWashington HwyAshland Va
Kevin M [redacted] called from the businessHe stated the warranty was cancelled the middle of last weekThe refund will be sent to [redacted] and not to the Mr [redacted] directly
[redacted] , I certainly understand [redacted] concern and I wish I had a solution [redacted] is working closely with its suppliers to produce parts for this repairWhen parts become available for Safety Recall ***, [redacted] will notify you via mail to schedule a service appointment with your dealer to have the passenger frontal airbag inflator replaced free of charge (parts and labor)Coverage is automatically transferred to subsequent owners This recall is being controlled by *** due to it affecting all manufacturers of automobiles Vehicles identified that were originally sold in or ever registered in certain geographic locations are being serviced based on temperature and humidity of that region Those at highest risk and driver air bags will be serviced first As this is the passenger air bag and the vehicle is still drivable The recommendation would be to not have someone in the passenger front seat until parts become availableI cannot provide you a loaner carThis is a widespread issue and includes many manufacturers, none of which to my knowledge, are providing loaner cars [redacted] [redacted] *** *** [redacted] [redacted]