Auto Works

Why don't you ask customer to provide invoice, all she asked was oil change, brake light bulb & fix driver's windowWith vehicle almost 200,miles on it, I don't think anyone will promise it will make any where at least not meThere is no where on the work Oder that stated the car is perfectCustomer knew about the oil leak last year, did not want get repairedLast time she was here was brake pads installed, own pad, no rotors refaced or replaced even I told her they are in good conditionAny work I suggested, she said she will take care of it when she go homeSo I'm not do any for her

I am contacting you regarding a complaint filed against my business. The ID is [redacted].In short, the vehicle sold to [redacted] was not sold under my business (AutoWorks). It was sold privately by an employee. If you would like to discuss this matter in more detail you can give me a...

call at [redacted]

I am writing in response to your letter dated November 1, 2017, received on November 6, 2017, concerning the above referenced ID number.The following is Autowork's account of what transpired regarding the repairs done to the complaint's car.The car was towed to our shop. The check engine light was...

on. As normal procedure, we scanned it for codes. This code indicated that there was a problem with the throttle position sensor. We checked the sensor with a scope and it gave an erratic reading. This indicates that the sensor was bad. We then called the customer to let him know what we found and the cost for the repair, He agreed to the repair. We replaced the sensor, cleared the codes and took it on two long road tests. We rescanned the car's computer and the code did not come back.The customer picked up his car and paid for the repairs. Then, one week later the customer called back and said that the car had stopped again. We offered to look at it but we could not guarantee that additional costs would be incurred. Unfortunately, the customer never brought the car back to us for another look. He called back again and said a different code for another system was showing up. This code new code never showed up when we looked at it. So, we do not believe that we didn't fix the car but that something else was now not working or failed.We have been in business since 1989 and this is the first time we have had a complaint made to the Revdex.com about our shop. We stand behind our work and our Commitment to our customers.If you have any questions or need additional information regarding this matter, please feel free to contact us.Sincerely,William *. K[redacted] The AutoWorks

Review: Purchased a Land Rover Discovery II 2004

The car is taken apart for 2200.00 after a and hour I decided that what not a great deal and attempted to void the deal.

He said he was done with the car and no longer wanted to deal with the truck

The car is at Auto Works [redacted]Desired Settlement: All I need a full refund for the aforementioned transaction

If you need a copy of the receipt; it could be emailed, faxed or delivered personally.

Business

Response:

I am contacting you regarding a complaint filed against my business.