Avvo Inc

It sounds like you misunderstood the person you spoke withAgain, our terms are very clear, and you, as an attorney, are uniquely qualified to understand them

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Avvo’s goal is to give consumers more information than they’ve had before about the often-opaque legal industry. To that end, we create profiles for every lawyer we can find records for and we do not delete profilesIf you request we can flag your account with not practicing
Thank
you,

Dear Sirs,
Avvo’s goal is to give consumers more information than they’ve had before about the often-opaque legal industry. To that end, we create profiles for every lawyer we can find records for and we do not delete profiles.
We have added his name to the DND list
Thank
you,
Elizabeth S***

Dear Mr***,
I have added the family law certification to your awards section
Liz S***
Paralegal to general counsel
Avvo, inc

Mr***, Thank you for reaching outAs explained in your signed contract, and our Terms of Use (Paragraph #6) https://www.avvo.com/support/terms, we require written notice days in advance of cancellationI apologize about the frustration, but this policy is clearly laid out before
you enter into an advertising contract with usWe have received your cancellation notice and the January billing will be the last one to appear on your card, per the agreed upon terms. Thank you, Jereme F*, Avvo Legal Program Manager

We are in the process now of adding Mr*** and the other attorneys in his office to the DNC list
Thank you

Thank you for your feedbackWe apologize about the frustration, but our guidelines are clearly laid out at ***For client reviews, we ask that you only review lawyers that you have hired or had a consultation withUnfortunately that is not the
case here, so the review does not meet our guidelinesAvvo's belief is that in-person experiences with lawyers or law offices is valuable information to pass along to the public, but unfortunately the reviews submitted by this user make it clear they did not hire or consult in-person with this lawyer

This issue has been resolved
Thank you,

I have added this attorney to the DNC list I contacted the data department here to reach out to this attorney and also add the members of his firm to the DNC list The matter should now be resolved

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint: ***I am rejecting this response because: I do not give them permission to list any of my information on this website.Sincerely,*** ***

This consumer called in this morning, and we explained that his reviews were denied because he did not clearly explain his relationship to the attorneyAvvo only approves reviews when it is clearly explained that they were the client of the attorney, or consulted with themThis reviewer did not
state that, so the review was initially deniedOne of this reviewer's reviews was immediately approved & published after speaking over the phone, and the reviewer agreed to re-submit their other review after they acknowledged their errorThis complaint should be dismissed

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Complaint: ***I am rejecting this response because:The actions by the sales representative were more than just selling something that did not exist He intentionally and fraudulently emailed me pictures of my ad as if it were on site and visible to the public when he knew in fact that it was not because the space was available He pressured me into signing the contract assuring me that I would receive what he verbally told me I would receive even though I could not see the contract details that he emailed to me The month credit I received was for a different service that I did not purchase and never asked to purchase therefore I want to have my original price offered to me.Sincerely,*** ***

We do not remove attorney profiles from Avvo, as our goal is to provide consumers with more information about lawyers and the legal systemHowever, we apologize for the unwanted calls and will make sure that you are added to our do-not-call lists

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Hello Ms***,Thank you so much for providing feedbackAs a customer of ours, we want to take your complaints seriously and sincerely seek out a resolutionI have emailed your Alisha's supervisor, Patrick, and have asked him about a possible reassignmentIn the meantime, I am hopeful that he
will reach out to you to listen & try to understand what we are doing wrong hereIf you do not hear from Patrick this week, please reach out to me directly at [email protected] so that I can personally see this through. Thank you,Jereme F*, Legal Program Manager

Hi,Thanks for emailingWe sent you an email on 7/28/to the email address you used to submit your original reviewIf you can reply to that, we will gladly re-post your review As explained in our email yesterday, we are simply waiting to hear back from you.Let me know if I can help with
anything else,Thanks,Jereme F*Legal Program Manager | Customer Care Supervisor

Complaint: ***I am rejecting this response because the response, while adequate on its face, has been offered multiple times in our telephone conversations with Avvo
staffSpecifically asking to be removed from Avvo's call list has gotten us nowhere in the pastThat said, if Avvo maintains that providing the name of our firm one more time will result in no more calls to our attorneys, I am happy to include it again, along with our phone number:*** *** *** *** *** *** ***To be clear, we do not wish to receive any more solicitations from AvvoWe do not want solicitations directed to our firm or attorneys by phoneI am accepting of the content of Avvo's response to our complaint, but I must reject it since -- in my estimation -- it has not been offered sincerely in the past.Sincerely,*** ***