Initial Business Response / [redacted] (1000, 8, 2014/08/08) */ This problem has been rectified with the clientSince the initial complaint on 7/21/the client has contracted Parliament Builders Incto complete three other projects in her homeThere have been no other complaints sinceShould you have any questions contact [redacted] at XXX-XXX-XXXX or by email at [redacted] @parliamentbuildersinc.com Initial Consumer Rebuttal / [redacted] (3000, 10, 2014/08/11) */ (The consumer indicated he/she DID NOT accept the response from the business.) Again as I have stated and asked before, I want to be CERTAIN that all that I owe Parliament is the final contract amount of $once the job is doneI have been paying for all additional work (flooring, electrical, painting) as it is being done and all checks that I wrote have cleared my account except the last one to paint the bathroomThe additional jobs that I had them due were to paint the kitchen and redo floor, paint bathroom, and paint computer room because I assumed the salesperson had allotted for and it turned out not to be so, so I could not be left with undone floors and walls with patches (they need to train their sales people better or send an actual site foreman to help quote and determine jobs)I am STILL waiting for someone at Parliament to tell me that the end contract amount is all that I oweI have asked the site foreman (***)the question several times and was told "yes, because I am paying for all other work as it is doneI anticipate that they will be completely finished (Thank You) within these next weeks if their guys work with the same determination that they showed AFTER I filed my complaintI NEED someone from Pzrliament to SOUNDLY say "Yes, all that is owed is final contract amount" because if they spring any "surprises" at final look-over I will be under the impression still that I do not owe anything extra and I don't want a can of worms opened upon completionBecause no one from Parliament will call me with an answer, I feel VERY skeptical and NERVOUSI am on a tight budget with this MASSIVE project and have allotted for what is left on contract and I am SURE they do not want me to come up short because I have not been told any differentTo date I have paid Parliament $10,with a balance due (here lies the question) of ONLY $2,This is a VAST amount of money to me and I don't have it to "throw around" or to have any "what if's and oh, we forgot to tell you this"I TRULY and REALLY need a solid answer because as I stated I believe they should only be this and next week away from completion and NO SURPRISES!! So, my complaint concerning the finances has NOT been settled to my satisfaction (I should know this information NOW)The skill in the work and repairs they have done has never been an issueIt was and still is the time being taken to complete and the FINANCESI need an answer so everyone walks away happy, if they spring some unknown number on me, it will be VERY likely that it may not be available because I have not been given the chance to budget for itThank you Revdex.com for your support during this dilemmaAs far as I am concerned, my questions still remain unanswered
Initial Business Response / [redacted] (1000, 8, 2014/08/08) */ This problem has been rectified with the clientSince the initial complaint on 7/21/the client has contracted Parliament Builders Incto complete three other projects in her homeThere have been no other complaints sinceShould you have any questions contact [redacted] at XXX-XXX-XXXX or by email at [redacted] @parliamentbuildersinc.com Initial Consumer Rebuttal / [redacted] (3000, 10, 2014/08/11) */ (The consumer indicated he/she DID NOT accept the response from the business.) Again as I have stated and asked before, I want to be CERTAIN that all that I owe Parliament is the final contract amount of $once the job is doneI have been paying for all additional work (flooring, electrical, painting) as it is being done and all checks that I wrote have cleared my account except the last one to paint the bathroomThe additional jobs that I had them due were to paint the kitchen and redo floor, paint bathroom, and paint computer room because I assumed the salesperson had allotted for and it turned out not to be so, so I could not be left with undone floors and walls with patches (they need to train their sales people better or send an actual site foreman to help quote and determine jobs)I am STILL waiting for someone at Parliament to tell me that the end contract amount is all that I oweI have asked the site foreman (***)the question several times and was told "yes, because I am paying for all other work as it is doneI anticipate that they will be completely finished (Thank You) within these next weeks if their guys work with the same determination that they showed AFTER I filed my complaintI NEED someone from Pzrliament to SOUNDLY say "Yes, all that is owed is final contract amount" because if they spring any "surprises" at final look-over I will be under the impression still that I do not owe anything extra and I don't want a can of worms opened upon completionBecause no one from Parliament will call me with an answer, I feel VERY skeptical and NERVOUSI am on a tight budget with this MASSIVE project and have allotted for what is left on contract and I am SURE they do not want me to come up short because I have not been told any differentTo date I have paid Parliament $10,with a balance due (here lies the question) of ONLY $2,This is a VAST amount of money to me and I don't have it to "throw around" or to have any "what if's and oh, we forgot to tell you this"I TRULY and REALLY need a solid answer because as I stated I believe they should only be this and next week away from completion and NO SURPRISES!! So, my complaint concerning the finances has NOT been settled to my satisfaction (I should know this information NOW)The skill in the work and repairs they have done has never been an issueIt was and still is the time being taken to complete and the FINANCESI need an answer so everyone walks away happy, if they spring some unknown number on me, it will be VERY likely that it may not be available because I have not been given the chance to budget for itThank you Revdex.com for your support during this dilemmaAs far as I am concerned, my questions still remain unanswered