Branton | Hall | Rodriguez | Cruz, PC

We used Mario Air for two houses now and have been very pleasedThey not only gave us a better quote than another company we called, but they installed a mini split system on our first floor that is amazingThe other company was going to install one that was a lot more expensive and would have been very loudMario used a Carrier unit that is literally silentWe love it! The guys who did the install were just amazingso nice and professionalWe called them out again when we bought a second house for my husband to use for his business and they had to replace all the duct work which was substandard as well as replace the unitOnce again, they did a great job and were able to get us a $rebate because of the unit they usedCouldn't be happier!

I just want customers to know that before doing business with company "Beware." I just had an A/C and heating unit installed because I was told by a tech that I had mold in my old A/C unit He did show me something that loked like mold so I decided to get a new unit However, after the install there was a part needed to complete the work which I was told that they would be back the following week to fix said problemA week passed and I hadn't heard from the company so I called and asked for Sonny who I spoke with at length about the kind of company I wanted to do business with I was told by another receptionist that she had left for today, but she would call and have her call me right back Never heard from her Another week pass I call again and left message for Mario to call did He told me that the part had come in and someone would be out within the wek to complete the job (this was on the 16th of march I called again on th following week and was told the part was still st the warehouse in St Petersbureg and no one had gone to pick it up I call again and speak with Terry and explained to her what was going on, she told me that she would speak to someone and get back to me on that day Never heard from her I call again on April 1st or second can't remember which and explained to Terry that if someone didn't come out and finish the job I would take legal action against the company She put me on hold and came back and said that someone would be out on Good Friday I explained to her that that would be ok except that the job had to be finished before or no later than 3pm Al the tecnician arrived around 10:30am and was here for about a half hour realizing that the part he had did not match He had to leave and was gone for over two hours trying to find the right part Needlessly to say, we had to cancel out on our engagement Mario state that they give 100% customer satisfaction That's just a big fat lie I don't mind paying for good products or good workmanship, but when a companyis as incompetent and uncaring as Mario's--they shouldn't be in business at all I plan to go all the way to Consumer complaint in Tallahassee Fl I paid $6,for my A/C heating unit I don't understand why all the parts weren't with the unit I also requested an itemize listing of the cost and found out that I had been charged $for a permit to do the work No permit was pulled at the time work was done on my unit Only after I called and inquired about the permit The permit was sent out on Good Friday with the tech after the work had been completed three weeks earlier I will NEVER do business with this company again and I will insure all my friends, neighbor and church members know that this is a "F" rated company--no matter what they may tell you on the telephone If there was a grade lower that "F" they would fit the bill

Jeff in service was sent to my home after I called about an AC problemAfter some talking, I decided to upgrade my systemNick and Shawn were the installersIt was such a pleasure to watch two men, who knew exactly what they were doing, workThey left everything spotless, were attentive to my questions, and overall just greatI would recommend Mario's to anyone

We recently had Mario's come to service our air conditioner The serviceman showed us the coils were rotted We purchased a new unit and they made arrangements to install it the next day, Everyone we dealt with was extremely courteous and professional The arrived promptly as scheduled and completed the installation timely Based on our experience, we would recommend Mario's to anyone

These Guys were GREAT they fixed my ac in no time and didn't try to rip me off like company before themI want to let Revdex.com and everyone reading this to know that if anyone needs ac work done to call Mario's they are GREAT

I just want customers to know that before doing business with company "Beware." I just had an A/C and heating unit installed because I was told by a tech that I had mold in my old A/C unit. He did show me something that loked like mold so I decided to get a new unit. However, after the install there was a part needed to complete the work which I was told that they would be back the following week to fix said problem. A week passed and I hadn't heard from the company so I called and asked for Sonny who I spoke with at length about the kind of company I wanted to do business with. I was told by another receptionist that she had left for today, but she would call and have her call me right back. Never heard from her. Another week pass I call again and left message for Mario to call me-he did. He told me that the part had come in and someone would be out within the wek to complete the job (this was on the 16th of march. I called again on th following week and was told the part was still st the warehouse in St Petersbureg and no one had gone to pick it up. I call again and speak with Terry and explained to her what was going on, she told me that she would speak to someone and get back to me on that day. Never heard from her. I call again on April 1st or second can't remember which and explained to Terry that if someone didn't come out and finish the job I would take legal action against the company. She put me on hold and came back and said that someone would be out on Good Friday. I explained to her that that would be ok except that the job had to be finished before or no later than 3pm. Al the tecnician arrived around 10:30am and was here for about a half hour realizing that the part he had did not match. He had to leave and was gone for over two hours trying to find the right part. Needlessly to say, we had to cancel out on our engagement. Mario state that they give 100% customer satisfaction. That's just a big fat lie. I don't mind paying for good products or good workmanship, but when a companyis as incompetent and uncaring as Mario's--they shouldn't be in business at all. I plan to go all the way to Consumer complaint in Tallahassee Fl. I paid $6,500.00 for my A/C heating unit. I don't understand why all the parts weren't with the unit. I also requested an itemize listing of the cost and found out that I had been charged $285.00 for a permit to do the work. No permit was pulled at the time work was done on my unit. Only after I called and inquired about the permit. The permit was sent out on Good Friday with the tech after the work had been completed three weeks earlier. I will NEVER do business with this company again and I will insure all my friends, neighbor and church members know that this is a "F" rated company--no matter what they may tell you on the telephone. If there was a grade lower that "F" they would fit the bill.

Mario's came out at 10 PM on a Friday night when I had absolutely no air. The technician who came out was very friendly and knowledgeable. He went over all steps with me as far as repair or replacement. I chose to have my unit replaced. At that point, the technician left me with a portable that way I would have air for the night. I thought this was very kind. On Saturday, two very polite gentlemen came in and had my new unit replaced within hours. The two men went over my new unit with me in great detail and explained how my new thermostat would work as well.
My experience with Mario's was more than great. I would recommend them to anybody looking for honest quality service

We used Mario Air for two houses now and have been very pleased. They not only gave us a better quote than another company we called, but they installed a mini split system on our first floor that is amazing. The other company was going to install one that was a lot more expensive and would have been very loud. Mario used a Carrier unit that is literally silent. We love it! The guys who did the install were just amazing... so nice and professional. We called them out again when we bought a second house for my husband to use for his business and they had to replace all the duct work which was substandard as well as replace the unit. Once again, they did a great job and were able to get us a $1200 rebate because of the unit they used. Couldn't be happier!

They have been servicing my entire family for past 8 years and always have been on time,professional and always done good work for us. I recently had them install a new unit and was very pleased with the install and two young guys that installed it you can tell they liked their job and where they worked. Great company overall and staff is top notch.