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C & R Medical

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Reviews C & R Medical

C & R Medical Reviews (4)

Review: We purchased some Ambu items from them on Jul 2014we transferred to the the price, $76,500 on 17 Jul 2014 They were unable to deliver the items which caused us lot of problems with our client and made us subject to some penalties.They started to transfer back our moneyThey transferred $500 on 23 Oct 2014 They transferred $20,000 on 30 Oct 2014They transferred $20,000 on 4 Nov 2014They transferred $20,000 on 6 Nov 2014 (last amount They transferred)The remaining amount is $16,000. Is still waiting and despite our continuous efforts, they are still refusing to return.Desired Settlement: Return the remaining amount and pay reasonable amount for the damages.

Review: I bought an EKG machine In May 2013 that only after about 6-8 uses and less than 6 months it would not work properly, I sent it back to the company and was told I would be given a new replacement I was however sent a used one with out explanation. I called, and emailed the company only to learn this was to be on loan until a new one came in. This was in Oct. On Jan 9th I inquired as to how much longer and I was told just a couple more weeks. So I called today Feb. 11 after an email I sent on Feb 9th went unanswered, I asked the person who answered the phone if this was Andrew, ( the only one I have been corresponding with and he said yes) He told me it is not there policy to give new replacements, that the machine has been sent to china for repairs and the new year there has caused set backs.I have the company email stating I will get a new machine and this one is on loan, but I have been waiting too long, and now to get this news, Im concerned, and its misleading.Desired Settlement: new replacement or refund

Review: I recently purchased a EKG machine from this company. I spoke w/ Andrew when ordering who was very professional & helpful. However, after I received the unit the company I was working for decided to purchase one for me. I then called C & R and spoke with Ron (the owner) and asked him about returning the item, and he stated that would be fine, but there would be a 20% restocking fee(I was never told this in the beginning, but I agreed to it.) So I sent the unit back, and called to follow up on the refund, and was told it would take two to three days for the credit. Within twenty minutes of the intial refund call, a nice gentleman, Jose, called me back stating the unit was damaged, and they could not refund my money. I explained to him I had NEVER used the EKG machine, and he agreed that the way they shipped it was the way they recieved it, and he would have to speak with his manager. I was then placed on hold awaiting for Jose to come back, and Ron picked up the phone stating he would have to do some "investigating" and would call me back the next day.I never heard back from him so I called back. He then proceeded to tell me that he was not refunding me my money because the unit was damaged and that they would be shipping the unit back. I explained to him I did not want the unit back, I wanted to be refunded the money. He then became VERY belligerent, and stated he was the owner and made the decisions and that was his final say so, and hung up on me. I called back telling him I would be refunded and the arguing continued until he hung on me once again. This continued about 5 additional times, and then he suggested I call my bank and dispute the charges, because he didn't want to deal with me, and then threatned to call the sheriff's office for harassment if I continued to call.Desired Settlement: I would like to be refunded the full $419.00 since I was never told anything about the 20% restock fee. I feel I made every attempt to settle this in a professional manner, however C & R did not.UPS label # 9505 [redacted]3 3232 28

Review: I order a medical EKG electric lead wire from C&R medical. I never received the order supply. I reach out to the company but get know responds.Desired Settlement: Refund

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Description: HEALTH & MEDICAL - GENERAL

Address: 3200 Corte Malpaso # 101, Camarillo, California, United States, 93012

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