Metropolitan installed windows for the [redacted] 's in The manufacturer, Thermal Industries, no longer make the model of windows purchased by the Zieger's Although, Metropolitan carries in inventory several window parts for future services, we did not have the required parts for their windows We recommended and arranged for a third party serviceman to visit their home and see if he had in his inventory the necessary parts The serviceman did and corrected the problems Mr [redacted] was NOT charged a service fee Metropolitan paid the third party serviceman for his visit to the home Metropolitan has always honored any and all warranties given to their customers We will continue to do so for Mr [redacted] and all of our valued customers.John S [redacted] President, Metropolitan Window Company
Metropolitan installed windows for the [redacted] 's in The manufacturer, Thermal Industries, no longer make the model of windows purchased by the Zieger's Although, Metropolitan carries in inventory several window parts for future services, we did not have the required parts for their windows We recommended and arranged for a third party serviceman to visit their home and see if he had in his inventory the necessary parts The serviceman did and corrected the problems Mr [redacted] was NOT charged a service fee Metropolitan paid the third party serviceman for his visit to the home Metropolitan has always honored any and all warranties given to their customers We will continue to do so for Mr [redacted] and all of our valued customers.John S [redacted] President, Metropolitan Window Company