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C & E Builders Reviews (1)

Roofing company came to my door, inspected my roof, said I had hail damage. They filed a claim with my insurance company. I did not understand that they were doing that. I talked with an employee who only worked there for 3 weeks. He was at my house for a total of maybe 30 minutes. We spoke about what the roof and the work to be done and who my insurance was, the deductible. I did not understand that he was filing a claim for me, until later that night my ins. co. called me and asked about scheduling for the adjuster to come over. I did not understand this was binding contract. I thought it was for the estimate for the work. No $$ amount was given to me. No shingle colors or type were discussed. The salesman, ([redacted]) called his supervisor for answers to a question for me because he did not know enough. I feel taken advantage of, no given the all the information to make a decision, but yes I signed the paper, which I thought was for the estimate. I have talked to them twice, and the 2nd time was not pleasant, was accused of ins. fraud if I didn't use them, and I just feel used. I feel taken advantage of, that things were not explained to me fully and correctly. I want out of a contract that I didn't understand I was signing. I am being extorted for 10% of the insurance proceeds to get out of this contract, that I don't even have, as it isn't even approved by my ins. com. yet. The last person I spoke with on the phone was rude and threatening to me. This was not a good experience. I tried calling the XXX-XXXX number, the local number but it doesn't work. All the other #s are long distance, which I do not have long distance on my phone.
Product_Or_Service: roof inspection

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Description: Roofing Contractors

Address: Loves Park, Illinois, United States, 61111-3861

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