C & S Towing

Thank you for contacting us in regard to this matter and hopefully there will be some sort of explanation on how we run our operation for you and the consumer.On 617/*** ** *** *** dispatched us to respond to an accidentBeing that we are contracted as a Towing
Company on there rotationOur invoicing charged the contracted rates set by the *** ** *** ***(See attached) ***On 6/12/Mr*** came to the office of C&S Towing to remove personal out of his vehicle, he did fill out a *** for *** which explains in detail that daily charges for storage are being charged and he is responsibleHe also noted he only had liability as well on this date(See attached)On 6/20/C&S Towing filed for abandonment title on Mr*** Nissan Maxima as we are required to do so by law and as per contract with ***., (see attached) Once we file on the MVD does send out letters letting customer know the processReport# ***On 8/5/the State MVD issued us a tide to dispose of the vehicleAt that time the storage stopped and the total amount owing to C&S Towing the total of$ Which by law we are allowed to charge.I would like to also point out in our office on the counter is a sign that states you are being charged daily storage if you would like to dispose of you vehicle let us know and we can work with youAs well as the *** for *** ...As far as payment arrangements we are a business not a financial institution nor in our contract does it state we must take payment arrangements.I hope after reading the attachments and this letter you will have a better idea how we operate, and understand that 50% of the vehicles we tow are never paid for and we have to dispose of them and try to recoup the cost of keeping our highways open, pay employees, maintance trucks and pay for fuel and overhead.If l can further assist you please let me know.Thank you,*** *** Owner

Thank you for contacting us in regard to this matter and hopefully there will be some sort of explanation on how we run our operation for  you and the consumer.On 617/2014 [redacted] dispatched us to respond to an accident. Being that we are contracted as a Towing...

Company on there rotation. Our invoicing charged the contracted rates set by the [redacted]. (See attached) [redacted]On 6/12/2014 Mr. [redacted] came to the office of C&S Towing to remove personal out of his vehicle, he did fill out a [redacted] for [redacted] which explains in detail that daily charges for storage are being charged and he is responsible. He also noted he only had liability as well on this date. (See attached)On 6/20/2014 C&S Towing filed for abandonment title on Mr. [redacted] 1997 Nissan Maxima as we are required to do so by law and as per contract with [redacted]., (see attached) Once we file on the MVD does send out letters letting customer know the process. Report# [redacted]On 8/5/2014 the State MVD issued us a tide to dispose of the vehicle. At that time the storage stopped and the total amount owing to C&S Towing the total of$ 1831.75. Which by law we are allowed to charge.I would like to also point out in our office on the counter is a sign that states you are being charged daily storage if you would like to dispose of you vehicle let us know and we can work with you. As well as the [redacted] for [redacted] ...As far as payment arrangements we are a business not a financial institution nor in our contract does it state we must take payment arrangements.I hope after reading the attachments and this letter you will have a better idea how we operate, and understand that 50% of the vehicles we tow are never paid for and we have to dispose of them and try to recoup the cost of keeping our highways open, pay employees, maintance trucks and pay for fuel and overhead.If l can further assist you please let me know.Thank you,[redacted]      Owner

This company does not provide optional mode of payment beside cash.
I was park on a curve in front of my house in Mill Center Drive and I confronted a towing truck driver from C & S Towing of Pikesville, MD before he hook my car for towing. He pulled his chain from his truck in front of me and wouldn't give me time to just move the car. Instead of hearing my concerns, he dropped to the ground and hook his towing chain under my car...Make a long story short, he would not unhook my car unless I paid him $ 150.00 for a drop off fee...And, since I did not have the cash...I offered to give a check, or a credit card He, the driver refused and said that this is a cash only transaction. He impounded the car and took it to his depot. To my amazement, when I called the depot, they wouldn't take a credit card, or a check either. I was informed that to get the car I have to bring $240.00 cash.

While I am concern about the personality of the driver, and the staff of that business...the rudeness, the lack of empathy, etc..; however, I am mostly concern about the legality of their cash only policy.