C & T Auto

My husband and I took my car in to have the heater core replaced on 4/11/13. We had just gotten it from the parts store and it was never taken out of the box until we got to the shop. The owner, [redacted] quoted us $357.50 to fix it, and he would have it ready by the end of the day. He fixed called us by 4 and stated it was fixed and ready to go. Within an hour, our car was smoking again from behind the dash. We took it back, and he stated that it was normal as there was moisture in the heater box and it would go away within the next couple days. By Monday, (4/15) It was really smoking from under the dash. I could not turn on my a/c or defrost as it would pour smoke from the vents. My husband took the car back today, (4/18) and [redacted] told us that the heater core he put in was defective. If we got a new one and used his, he would not charge us for the labor, but if we got a new one and he used it he would have to charge for labor. We used the one he was going to get. He fixed it again. My husband went to pick it up and paid for the part which we were told was $35. He ended up charging us another $357.50 for labor! We looked at the core he put in to begin with, and found that he had to have somehow damaged it putting it in. I have pictures showing the damage to the pipes that lead to the hoses. These are copper pipes. They should not be leaking the way this one was, especially after a week. It was not damaged when we took it to him either. It was brand new and still in the box. We were swindled and lied to.
Product_Or_Service: Heater Core