Cakes by Happy Eatery Reviews (2)
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Cakes by Happy Eatery Rating
Description: Bakers - Retail
Address: 9685 Liberia Avenue, Suite #107, Manassas, Virginia, United States, 20110
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[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that
this resolution is satisfactory to me.
Regards,
*** ***
Review: On 6/3, I walked into the Cakes by Happy Eatery establishment and ordered a birthday cake on Ticket #[redacted] for pick up on 6/7. I gave a $50 bill as a cash deposit on a $249.10 total. Within a couple hours I called Cakes by Happy Eatery back to cancel the order upon learning someone else would be supplying the cake. I asked if there was a cancellation fee and was advised it was within 24 hours, and it would just be a reversal. I thanked the lady on the phone (same lady who took the order) and advised I would come in on the next evening, 6/4 to retrieve my deposit. Upon returning to the establishment on the evening of 6/4 and presenting the pink copy of Ticket #[redacted] to the lady attendant behind the counter, waiting for about 30 minutes for her to "check something", ask me if I could produce an additional receipt, indicating she was going to "call her boss" I was NOT given a refund. I do appreciate being treated like a criminal. Cakes by Happy Eatery has my cell phone number on this order and has no intention of returning my $50 deposit.Desired Settlement: Return of my $50 cash deposit.
Consumer
Response:
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,