Caliber Home Loans, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Dear *** *** (***),
We sincerely apologize for any
difficulties that you might have experienced
The terms of the offer are
displayed on the checkout page and a box must be checked
confirming your
understanding and acceptance of the offer before completing the orderOur
terms state clearly both our billing policy and our return policy, which you accepted
at the time of purchase
According to our records, the
first time you called in was on March 28th, 2016, we have no prior
records of you calling inYour latest phone call on April 12th you
spoke with one of our Customer Service RepresentativesAt that time you
received a full refund on the last two shipments you received and agreed to
keep the products that you have as well as canceling your account which was
immediately confirmed by email
However since that time you
have been fully refunded on all your purchases
Having said that, if you are
not completely satisfied with this outcome, simply call us back so we can work
towards a more preferable resolution
At skin-essencials.com,
customer satisfaction is our number one priorityShould you have any other
questions or concerns do not hesitate to call us back at ###-###-####Our
agents are standing by Monday through Friday, 10:00AM until 6:00PM EST
Sincerely,
skin-essencials.com??" ###-###-####