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California Limited

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California Limited Reviews (2)

Hello - Im writing in regards to the complaint that was filed
arial, sans-serif;">Regarding this customer's complaint - We sent her the sweatshirt which she paid forShe stated it was not the right size, so we went ahead and sent her the new sizeWe have the tracking number which says it was delivered, yet she claims she did not get itDespite our tracking link, verifying deliverywe went ahead and sent ANOTHER sweatshirt along with some free products, since we felt about about the situationShe said the last sweatshirt was the wrong size againand that's when she proceeded to spam our Facebook pages with over comments, slandering our company; violating Facebook policyWe had to block her due to her spammingWe then asked her to call us, which she spoke to the owner and said she turned us into the Revdex.com, and she admitted to having her best friend turn us into the Revdex.com, even though we have never done business with her best friend
We refunded her completely for the sweater - which she supposedly has of according to our tracking links, and to this day she has not returned them

Review: I ordered a sweatshirt for CA Limited through an ad on facebook for a size XXL sweatshirt and received a size XL. I have tried over 2 dozen times to contact the company through email, telephone calls and facebook messages.I received one call from [redacted] a owner/manager of the company basically telling me to just deal with the issue and then he hung up the phone and did not answer when I have tried to call back. This company has blocked me from sending messages or comments to them through facebook as well.Unfortunately, I did not learn from the previous experience I had with them trying to order the same item in October of 2013 and [redacted] was not very customer service orientated as I had ordered the XL size and realized I needed the XXL so I asked to exchange sizes to which I was told by [redacted] that would be fine but ended up not getting the XXL because he did not set one aside like he said he was going to do and they all were shipped out in other orders. So after 3 weeks of waiting I contacted [redacted] to find out that he had forgotten about me totally and had nothing to offer me and blatently said that they would not be getting in any more XXL sizes. Well imagine my astonishment when I saw the ads for the item I had wanted two months previous! So I ordered the XXL and again am having an impossible time trying to get what I paid for.Please Help in any/some wau shape or form please! I will be happy to forward all of the email communications I sent and received from them I just don't know how to attach them~Desired Settlement: All I want at this point is to return the wrong XL size for a refund as I feel this company does not deserve any of my hard earned dollars or at the very least the proper XXL size I ordered.After trying now with them twice to be a satisfied customer I feel that the way I have been treated has been the epitome of horrible customer service.

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Hello - Im writing in regards to the complaint that was filed.

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Description: Clothing - Retail

Address: 782 Allegheny Ave, Costa Mesa, California, United States, 92626

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