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Call Custom Carpentry

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Call Custom Carpentry Reviews (1)

Review: I hired Call Custom Carpentry LLC, a Class A General Contractor, to renovate the shed in my backyard. The renovations included a new roof, and additional roof, and a porch. Into the project I added new windows and new gutters. My first payment to them was on 5/21/2015. They started work soon after that date. While they started out showing up every day they soon began to be here less frequently. After several delays including "forgetting" to order the vinyl siding they finished the job and received final payment on 6/20/2015. Four days later (6/24) we got a mild wind and rain storm. Two pieces of the newly installed vinyl siding blew off the shed and the right side of the newly installed gutter leaked because it is not installed properly. The next day the third piece of vinyl siding fell off. Additionally there are two areas that were not covered with the vinyl yet the trim was apparently cut for vinyl to cover those areas. As is, these two areas could possibly now lead to bug and/or rodent entry into my shed. Lastly, a section on the soffit was not installed properly. My first attempt to contact the Vice President, Jason [redacted], was by phone on 6/24/2015. He did not answer so I left a message. I emailed him on 6/25 and received a reply on 6/26 that he would come by to take a look. He did not show up. I have sent him 3 emails and made 2 phone calls and have even asked why he won't respond to me. I have not heard from him or the President, [redacted], about fixing the issues. I hope they are not ignoring me because I am a senior citizen female -- but it is certainly a possibility.Desired Settlement: I want all areas that I described above to be fixed/repaired properly AND in a timely manner. I don't want the repair of these issues to be delayed because the longer they sit the more damage is being done to my shed by each rain fall. I want either Mr. [redacted], the company president or Mr. [redacted], the company vice president to show up at my house and explained to me why these issues have not been fixed and why they have completely ignored my numerous requests for satisfaction.

Consumer

Response:

Customer called and spoke to Revdex.com stating that the president of the business had been to her house and fixed all of the issues in her complaint, and she did consider the issue taken care of.

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Description: Building Contractors, Carpenters, Contractors - General, Other Foundation, Structure, and Building Exterior Contractors (NAICS: 238190)

Address: 8909 S Quay Rd, Suffolk, Virginia, United States, 23437

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