Sign in

Callen Construction, Inc.

Sharing is caring! Have something to share about Callen Construction, Inc.? Use RevDex to write a review
Reviews Callen Construction, Inc.

Callen Construction, Inc. Reviews (11)

I can't say enough good things about this company!! I choose them because they have Marvin Infinity windows (great product) but would use them again for any remodeling project as we had a terrific experience. They were very professional in planning/design and had a clear contract they stuck to. All the crews were courteous and professional AND worked well together. They worked everyday until the project was done on time. They put a lot of skill and craftsmanship into this project and it shows!! They were very straight forward and professional with billing, there were no surprises. A class act. I would do business with them a gain in a heart beat.( A very refreshingconstruction experieince!!)

Review: Callen Construction was hired in May 2013 to replace 22’ of exterior wall with a 9’ patio slider and 2 large windows. They installed the wrong size windows, did not apply for a building permit or provide the construction plans/drawings necessary to acquire a permit. Line item costs have not been provided for the new replacement window. The installation workmanship is not to code: 1 window has 1x4’s as load bearing jack studs, but they do not touch the header leaving 3 screws to load bear a 57” span. The header above the 9’ patio slider does not touch the top plate, which is now sagging along with everything above it.Desired Settlement: We would like Callen Construction to rework and complete this job according to the standards posted on their web site. We expect drawings and a permit, and will have the building inspector evaluate workmanship to provide Callen with specific changes needed to bring the job up to code. We expect this to be done in a timely manner. Or we are willing to pay cost only for materials already on site and will hire others to complete the job, but we will not prorate or pay any amount for substandard workmanship.

Business

Response:

Here is Callen Construction’ response to complaint # [redacted].

Some company miscommunications occurred during the project which caused a misorder in some windows. We ordered the correct windows. We spoke to the homeowner an February 3rd, 2014 to discuss the next action steps and iron out the details. At this time we determined what was needed to do in order to continue with the project such as proper permits, framing requirements and exterior conditions.

The line item quote that was requested was sent to the homeowner on March 21st. We spoke to her on the afternoon of March 22nd . She had received the line item quote. She also stated that as long as we abide by what we discussed on February 3rd ,she would retract this complaint.

We apologies for the inconvenience we caused.

Business

Response:

We are starting the job today . Sorry about the wording closing the complaint is fine. I’m know we will complete to their satisfaction.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Callen installed siding on my home and I was very pleased with the installation. The installers were skilled and took pride in what they were doing. The project manager made several visits to check on the installation and answer any questions I might have.

I have Callen install 3 exterior doors and a storm door. They cost a little more than other companies, but I feel that it was worth the extra.

They returned my calls promptly and answered any questions I had.

I was very picky with having not the slightest amount of draft on the doors and they spent a great deal of time making sure that it happened.

I already plan to use them again for another project without even shopping around.

I contacted Callen Construction regarding a problem with my "Gutter Toppers". Some leaves were getting into the gutters, which is not supposed to happen. They were out to fix the problem the following Monday per the device guarantee.

Good Experience.

This company is professional from the salesperson to the installers. I have 3 small children and we were able to function normal at home while our huge windows were being replaced and the installers were very personable to make my family feel comfortable. The windows speak for themselves and the overall experience was easy and would use them again.

Callen Construction, under the design leadership of [redacted], remodeled our kitchen and updated our main bath and powder room. From start to finish, the project was an efficient and professional one. [redacted] listened to our "wish list" and was able to make it happen, within our budget! She was constantly available for every decision: from the major layout choices to minor "where do we put artwork" decisions. [redacted], the project manager, kept in regular contact with us, making sure we were happy and the timeline was adhered to. [redacted], the lead carpenter, is a friendly, helpful professional. We would heartily recommend Callen Construction to anyone embarking on a home remodeling project.

Callen installed 4 Marvin Infinity windows in February. No sales pressure at all to do other windows. They were on top of everything. [redacted] and [redacted] were very professional and I will be recommending Callen Construction to others.

Full lower level remodel including kitchen. Did a great job start to finish kept to budget and time line. Carpenters and sub contractors were always professional and did a great job.

Gutter system installed by Callen does not prevent leaves from clogging gutter.

Callen replaced 4 sky lives in our florida room. They were in contact with us every step of the way. Were always on time, and were great at explaining what they were doing and when they would be on the job. Extremely professional and finished product exceed our expectations. Great to work wi5h.

Check fields!

Write a review of Callen Construction, Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Callen Construction, Inc. Rating

Overall satisfaction rating

Description: Construction & Remodeling Services, Windows - Installation & Service, Doors, Storm Windows & Doors, Windows, Contractor - Flat Roof, Doors - Installation, Bathroom Remodeling, Basement - Remodeling, Doors - Patio, Exterior Designers, Kitchen Remodeling, Remodeling Services, Windows & Doors - Installation & Service, Doors - French, Kitchen & Bath - Design & Remodeling, Contractors - General, Gutters & Downspouts, Home Improvements, Patio, Porch & Deck Enclosures, Roofing Contractors, Siding Contractors, Residential Remodelers (NAICS: 236118)

Address: S63W13131 Janesville Rd, Muskego, Wisconsin, United States, 53150

Phone:

Show more...

Web:

This website was reported to be associated with Callen Construction, Inc..



Add contact information for Callen Construction, Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated