Camalen Inc

Review: I placed an order for a product around November 7th, 2013 - I was told it would ship on November 28th because it was on back order. It is now December 10th and I do not have my product. I have sent 3 separate emails to their service department with a request for an update and have received no response. I found their number on facebook and the number listed is disconnected.There are numerous other reports similar to mine on facebook.Desired Settlement: I would like a status update on my order - if that is not available or the timeframe is unacceptable I would like my order cancelled at no charge to me.

Business

Response:

Due to product unavailability we were not able to send the product to customer.

We did not charge customer. Attached is the proof that the transaction is expired because we did not charge to customer in 30 days because product was not available

We only charge to our customer when we sent the shipment.

After product becomes available at December 16th, we inform to customer that product is available via email but we did not hear back from

Overall, we do apologize to [redacted] for this inconvinence

Regards,

Camalen Inc.