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Cambria Pines Lodge

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Review: Cambria Pines Lodge offered a package deal in April 2013 that included a 2 night stay between Sunday-Thursday, a dinner, bottle wine, VIP wine tasting tickets, etc, for $199. I purchased the voucher for the deal, but it had to be redeemed by June 27, 2013. Unfortunately, due to unforeseen circumstances, I was unable to redeem the deal in time. However, when I contacted Cambria Pines Lodge to try to redeem the voucher, the customer service was not very understanding and discourteous. They were simply unwilling to extend to me the very amenities/services that convinced me to purchase the deal in the first place. All they will do is allow the $199 to be applied to a stay, which effectively means that I cannot use my voucher unless I am willing to spend more. They will honor the request, nor will are they helpful in refunding my money.Desired Settlement: I want them to honor my request. If not, please refund me my money.

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Description: HOTELS

Address: 2905 Burton Dr., Cambria, California, United States, 93428

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