DO NOT ORDER FROM THIS COMPANY! My initial experience with this company was uneventful but I've since come to learn they could care less about customer satisfaction. I ordered sandalwood (an oil I've used many times) and what I received smelled nothing like sandalwood at all. I've e-mailed them and followed their ridiculous requests and still am being told that what they shipped was the appropriate item and that the issue is mine. They must not care about having repeat customers because they were unwilling to work with me at all. Do yourself a favor and don't do business with them. You might get what you want one time and the next who knows. The issue is really their terrible customer service so why take a chance? Work with a company you know will take your concerns seriously. after doing everything they requested they stopped returning my emails. DONT WASTE YOUR MONEY!
DO NOT ORDER FROM THIS COMPANY! My initial experience with this company was uneventful but I've since come to learn they could care less about customer satisfaction. I ordered sandalwood (an oil I've used many times) and what I received smelled nothing like sandalwood at all. I've e-mailed them and followed their ridiculous requests and still am being told that what they shipped was the appropriate item and that the issue is mine. They must not care about having repeat customers because they were unwilling to work with me at all. Do yourself a favor and don't do business with them. You might get what you want one time and the next who knows. The issue is really their terrible customer service so why take a chance? Work with a company you know will take your concerns seriously. after doing everything they requested they stopped returning my emails. DONT WASTE YOUR MONEY!