Career Network Personnel Agency LLC Reviews (1)
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Subject: customer complaint Annie's Attic On July 8, 2015 Annie's Attic attempted to hang the chandelier that is in question. It had a bowl bottom and fell thru the bottom of the fixture itself making us think there was some missing pieces. We called and left a message on this same day, to the phone...
number the customer had left with us, to let her know the bowl bottom had broken and did she want to pick it up or for us to dispose of it. The customer never called us back for instruction or information, so we disposed of it on August 24,2015. Our policy is not to continue to call back or send a letter in the mail after our initial phone call, however we did wait for a response for aprox. 6 weeks. The customer stated that she came in to inquire about the chandelier but never saw it hanging up. In our system the chandelier didn't state "sold" because it wasn't and looked still "available". In the notes of her account were the dates when we had tried to contact her. The contract that the customer signed does state we are "not responsible for loss or damage to the said items" I am so sorry for the unfortunate situation and it doesn't happen very often but occasionally things do break on the sales floor. Thanks so much for the inquiry. Annie's Attic