Casa Del Tequila

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

My name is *** ***, Owner of Casa del Tequila, I writing you in concern of the June incident involving a mishap in wrongfully charging a credit cardAs soon as I received a
notice from your office, I contacted the card holder owner by phoneI left a message apologizing for the inconvenienceI advised her that I look into it immediatelyI followed up with my credit card processing company to confirm chargesWith further investigation, I discovered that the reimbursement never occurredOn the pm of September 16,I left a message on the customer's cell phone apologizing with great regards for the situation, offering a reimbursement of full amount $with an additional $gift certificate.Sincerely,
*** ***OwnerCasa del Tequila