CBSC, Inc.

You would need to file a police report for identity theft with your reasons for believing this and proof that you were not the person treatment was provided to Please contact your local police department and file the report Send that along with a visible copy of your picture ID and signature so that it can be compared with the original records. Thanks,***

*** *** ***
I have reviewed the response made by the business in reference to complaint I* *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
See attached
Regards,
*** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** *** ***Please forward the following response to CBSC *** ***, Could you please tell me who I need to contact and how to contact them regarding this account I do not think this account is mine and believe it is the result of identity theft Your attention and assistance in this matter is appreciated*** *** ***

I have reviewed [redacted] account.  We have tried on several occasions to reach [redacted]ver the last 2 years that this account has been in our office.  We spoke with him in Nov 2014 and sent him an itemized statement to help him get this resolved.  Not to hear from him again until...

April 2015 when again we gave him an itemized statement to help resolve this matter.  The account was reported paid to us 07-02-2015. Our salutation when calling states that you are calling [redacted], Inc and then goes into the mini [redacted] required by law which states:  This is an attempt to collect a debt by a debt collector, any information obtained will be used for that purpose. The class act that [redacted] is referring to is the [redacted] - [redacted] laws that we are governed by.  It states that we have to report fair and accurately for every consumer.  We don't just remove accounts because someones financial adviser tells us to or a debtor demands it.  However, due to this being a workers comp related balance, as a courtesy ONLY, I will have it removed.  This process will take up to 14 business days to complete.  The [redacted] may take longer.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complain[redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

[redacted] Without a police report or any proof whatsoever, I'm not sure what you want me to investigate.  Please provide what I requested:  ID with signature and a copy of a police report stating fraud/identity theft, I we will be glad to investigate your claim of Identity theft.  Without this information, there is nothing I can do to assist you until this is provided. Thanks,[redacted]

[redacted]
 To date we have not received any request from you.  Had we received such a request, we would have provided the information that you requested, because we do abide by the FDCPA.  I see that you have [redacted] listed for us.  That is incorrect.  Ou[redacted]...

[redacted]nd our street address is [redacted].  I will have the itemized statement requested for you at this time, since I am now aware that you want it.  This can take up to 14 days.  I will forward it through the [redacted] so I can ensure that you will get it. I hope that this matter is resolved soon, as we do take pride in being compliant.Thanks,[redacted]

Our response:Please have [redacted] provide when and how he contacted our office.  We have attempted over a period of a year to contact him via mail and phone, the address that he provided at time of service was:  [redacted]-- our 1st letter 01-03-2014, that was...

not returned to us, 2nd letter on 05-06-2015 we received back as return mail.  We had 2 phone numbers provided [redacted] - 1st call we were told wrong # and 330-[redacted] where we left 3 messages for a return call, none of which were returned (all calls made in 2014).We have never talked with nor received any correspondence from [redacted].  Again, I ask that he provide us information on what form of communication he had with our office to relay that he was requesting validation, as we could have easily provided proof from our client [redacted]We pride ourselves in answering and providing proof of validation in a very timely manner.  Anytime our client can not provide proof, we will close that account.  We abide by the FDCPA in all aspects.Thank you for your assistance in getting this matter resolved.[redacted]Asst Vice President of OperationsCBSC, Inc[redacted]