Centra Partners

I am the current Manager of Whispering Hills Apts.? The former Manager, Amanda [redacted] trasferred to another property the end of Janaury but did keep very detailed notes on file.? The following is what I have found to be the case in this file.? I have attached his final move out statement that was mailed to the former residents.? This Resident was on a month to month lease from August thru his move out.? Our lease contract requires a written day notice, regardless if on a month to month lease or not.? No notice at all was given to the office or found in the file.? ? There fore a day termination charge was placed plus all cleaning and damages to the unit.? ? This resident was offered a renewal rate of $per month and only charged the month to month fee of $per month for the month June when he did not renew.? We do not have a single unit on site that is charged $per month and? this rate was never quoted or offered at any time.Attached is their Final Account Statement detailing out all balances owed, totaling $3,341.48,? I have no idea nor can I find any documentation that suggests any other amount has ever been quoted to them.? I will be happy to provide any other information or details you might need to dispute this claim.? ? Best regards,? Samantha [redacted] ? ? ? ? ?

I am the current Manager of Whispering Hills Apts The former Manager, Amanda [redacted] trasferred to another property the end of Janaury but did keep very detailed notes on file The following is what I have found to be the case in this file I have attached his final move out statement that was mailed to the former residentsThis Resident was on a month to month lease from August thru his move out Our lease contract requires a written day notice, regardless if on a month to month lease or not No notice at all was given to the office or found in the file There fore a day termination charge was placed plus all cleaning and damages to the unit This resident was offered a renewal rate of $per month and only charged the month to month fee of $per month for the month June when he did not renew We do not have a single unit on site that is charged $per month and this rate was never quoted or offered at any time.Attached is their Final Account Statement detailing out all balances owed, totaling $3,341.48, I have no idea nor can I find any documentation that suggests any other amount has ever been quoted to themI will be happy to provide any other information or details you might need to dispute this claim Best regards, Samantha [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards,

I am the current Manager of Whispering Hills Apts.? The former Manager, Amanda *** trasferred to another property the end of Janaury but did keep very detailed notes on file.? The following is what I have found to be the case in this file.? I have attached his final move out
statement that was mailed to the former residents.? This Resident was on a month to month lease from August thru his move out.? Our lease contract requires a written day notice, regardless if on a month to month lease or not.? No notice at all was given to the office or found in the file.? ? There fore a day termination charge was placed plus all cleaning and damages to the unit.? ? This resident was offered a renewal rate of $per month and only charged the month to month fee of $per month for the month June when he did not renew.? We do not have a single unit on site that is charged $per month and? this rate was never quoted or offered at any time.Attached is their Final Account Statement detailing out all balances owed, totaling $3,341.48,? I have no idea nor can I find any documentation that suggests any other amount has ever been quoted to them.? I will be happy to provide any other information or details you might need to dispute this claim.? ? Best regards,? Samantha ***? ? ? ? ?

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint?
[Provide details of why you are not satisfied with this resolution.]
Regards,
?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]
Regards,

I am the current Manager of Whispering Hills Apts.  The former Manager, Amanda [redacted] trasferred to another property the end of Janaury but did keep very detailed notes on file.  The following is what I have found to be the case in this file.  I have attached his final move out...

statement that was mailed to the former residents. This Resident was on a month to month lease from August thru his move out.  Our lease contract requires a written 60 day notice, regardless if on a month to month lease or not.  No notice at all was given to the office or found in the file.   There fore a 60 day termination charge was placed plus all cleaning and damages to the unit.  This resident was offered a renewal rate of $880.00 per month and only charged the month to month fee of $100 per month for the month June when he did not renew.  We do not have a single unit on site that is charged $1280 per month and  this rate was never quoted or offered at any time.Attached is their Final Account Statement detailing out all balances owed, totaling $3,341.48,  I have no idea nor can I find any documentation that suggests any other amount has ever been quoted to them. I will be happy to provide any other information or details you might need to dispute this false claim.   Best regards, Samantha [redacted]