May concern, to the best of my knowledge this is the first I have heard of any such purchase. Here at Central Coast Lavender we value our customers and their interaction with us. And that this is the first that we have heard of the issue I can assure you that we will be more than happy to...
refund the disputed amount. With verification of the sale I will need the following information from the buyer. First and last name, last four digits of credit card, type of credit card, date of purchase, name of sales person, documentation of contact with Central Coast Lavender and method of contact. More importantly we would like to reach out to this customer and would like to have their name phone number and email address so that we can properly move forward.
With all of our festival venues, we use the square system for all credit card transactions. Once the customer purchases the item they are required to look at the purchase receipt and the amount of the receipt and they are required to sign it and give their phone number or email to have their copy of the receipt sent to them. Once I have the last four digits of the credit card used I can search the square dashboard for the exact transaction and refund said amount.
Again thank you very much for reaching out, we do apologize that it took using our valuable Revdex.com in order to make this happen and know that we will take prompt action to resolve this matter.
May concern, to the best of my knowledge this is the first I have heard of any such purchase. Here at Central Coast Lavender we value our customers and their interaction with us. And that this is the first that we have heard of the issue I can assure you that we will be more than happy to...
refund the disputed amount. With verification of the sale I will need the following information from the buyer. First and last name, last four digits of credit card, type of credit card, date of purchase, name of sales person, documentation of contact with Central Coast Lavender and method of contact. More importantly we would like to reach out to this customer and would like to have their name phone number and email address so that we can properly move forward.
With all of our festival venues, we use the square system for all credit card transactions. Once the customer purchases the item they are required to look at the purchase receipt and the amount of the receipt and they are required to sign it and give their phone number or email to have their copy of the receipt sent to them. Once I have the last four digits of the credit card used I can search the square dashboard for the exact transaction and refund said amount.
Again thank you very much for reaching out, we do apologize that it took using our valuable Revdex.com in order to make this happen and know that we will take prompt action to resolve this matter.
Warm wishes,
L[redacted]
owner\