Charise M. Petrelli, DDS, P.C.

I have been trying to resolve this issue with the dentist's office for months. I went in for cleanings and apparently received more than normal cleanings which were billed to my insurance at a higher level than a regular cleaning. I didn't know this and should have been asked if I wanted to receive the higher level/cost cleaning. Doctors do not provide services or perform procedures without patient's consent. Why should dentists?? This would be insurance fraud except they are claiming I am responsible for the balance of the bill. I knew the dentist was not in my network and would NOT have approved the services if I had been given the opportunity. This is wrong and I should not be responsible. I maintain I should only be responsible for the balance on a regular cleaning, not a higher level cleaning that I didn't approve. The dental office is saying I should only have to pay the difference as if the work were done in network. That misses the whole point. I knew they were out of network. I am willing to pay the additional amount for a regular cleaning but NOT the amount for a a service I didn't approve. Dates of service were 1/28 and 3/8/13.