Christiansen and Associates Masonry Inc.

Christiansen tuckpointed our lannon stone flower bed, the entire job done professionally, on time and on budget. Their work product was exceptional. The re-assembled lannon stone flower bed looks as good as when it was new 40 years ago. Staff was dedicated to timely and professionally completing the job. Friendly and communicative, they answered any and all questions without qualms, and in a professional manner. I would strongly recommend Christiansen & Associates Masonry to anyone looking for an ethical, reputable masonry contractor.

Review: [redacted] and [redacted]..... I am disappointed in the quality of the work. 1. voids in mortar2. crooked brick3. vertical joints not racked out4. nail holes in mortar5. mortar cracked and mortar on face of brick6. joints not raked out7. crack between brick and mortar and mortar on brick faceDesired Settlement: Refund complete amount. If matter is not resolved by end of September, I will use refund to hire another contractor to repair job.

Business

Response:

Company states that they have addressed the issues with the consumer.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[redacted] and [redacted]..... I am disappointed in the quality of the work. 1. voids in mortar2. crooked brick3. vertical joints not racked out4. nail holes in mortar5. mortar cracked and mortar on face of brick6. joints not raked out7. crack between brick and mortar and mortar on brick face, 8. one brick is very crooked. I paid for this job a year ago and it is still not fixed.