CLA Estate Services, Inc.

Thank you for listening to the issue of one of Brown's customers.  We use a third party company, [redacted], to perform our out-of-state DMV.  We acknowledge that there were initial delays with Mrs. [redacted] work and Brown's has provided to ATC , with Mrs....

Garrison's assistance.  We did communicate to Mrs. [redacted] last week that there seems be be an outstanding issue with the state of Maryland DMV preventing the registration and tag work to be completed.  Maryland will not share with us the nature of the "stop".  ATC was able complete the "title only" work, which was sent to Mrs. [redacted] on 6/29/16 and signed by Mrs. [redacted] on 6/30/16 with a letter stating such (see attachment).  During the course of our communication with Mrs. [redacted], we indicated that she would have to go the Maryland DMV to clear up any outstanding issues so that the registration and tags can be issued.  Please feel free to contact me should you need anything further. Thank you,Mark S[redacted]

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,
[redacted]

This letter is in reference to the automotive loan for [redacted]
[redacted] with [redacted]. [redacted] has traded his [redacted] with Brown’s
Jaguar on December 26, 2015. Due to a clerical error on the dealership part the
payoff for [redacted] vehicle was not completed until February 11th 2016. This...

oversight is the responsivity of Brown Jaguar and show not reflect on
[redacted] or his credit history. We at Brown’s Jaguar would appreciate any
assistance in the matter.Thank you,[redacted]