Clarion Bathware Reviews (1)
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Clarion Bathware Rating
Description: BATHROOM REMODELING
Address: 44 Amsler Avenue, Shippenville, Pennsylvania, United States, 16254
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Review: I purchased a new home with a Clarion one piece tub/shower unit installed in my children's bathroom.This unit came with a 3 year manufacturers warranty. I just recently noticed many cracks throughout the shower unit. I called Clarion and they sent out a rep to inspect the tub. The rep said that the damage was from a reverse impact, meaning it happen prior to installation. that someone damaged the tub from behind before being installed and the warranty did not cover that. I was told I would have to go after the company who supplied the tub. After back and fourth talks between the supplier and Clarion, I came to the decision that I believe it was a manufactured defect, not a reverse impact defect like what the Clarion rep said. I contacted the Clarion company again, this time talking to a manager and explained it all again. The gentleman went from telling me that it was a reverse impact damage, to damage caused by the house settling, to blaming the builders that they damaged it throwing softballs at it. I believe im getting the run around and the company is trying to get out of repairing the tub. Another funny story is that they said even if they repaired it, I wouldn't be happy with the repair. I think that is funny that they don't believe in their own people who are supposed to repair damaged products. I just want my tub fixed.Desired Settlement: I would like my tub repaired by a company I choose to repair the tub, not the manufacturer's.