I have prescription for orthotic inserts from my doctorSole Control was to build an orthotic for me and fit me for shoes The owner chose shoes for me, which were too big from the very beginning She told me to take both the orthotics and the shoes home and wear them a short amount of time each day, building up time each dayI followed those instructionsI just could not get them to feel right; I went back to the store several times and complained, and she would not listen or make any corrections that helpedFinally, when I took them back on January (they had been paid for in full on October 10; $391.13)She offered to re-work the orthotics to make them fit in another pair of shoes I already had She would take the shoes back, and give me a refund, but she would not give me a refund for the orthotics My husband and I left, and we decided we'd contact our credit card to see if we could recoup any money from them There was a voice message on our recorder later on January
I have prescription for orthotic inserts from my doctorSole Control was to build an orthotic for me and fit me for shoes The owner chose shoes for me, which were too big from the very beginning She told me to take both the orthotics and the shoes home and wear them a short amount of time each day, building up time each dayI followed those instructionsI just could not get them to feel right; I went back to the store several times and complained, and she would not listen or make any corrections that helpedFinally, when I took them back on January (they had been paid for in full on October 10; $391.13)She offered to re-work the orthotics to make them fit in another pair of shoes I already had She would take the shoes back, and give me a refund, but she would not give me a refund for the orthotics My husband and I left, and we decided we'd contact our credit card to see if we could recoup any money from them There was a voice message on our recorder later on January