Coastal Finance Reviews (1)
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Coastal Finance Rating
Description: Consumer Finance Loan Companies
Address: 4370-A Arendell Street, Morehead City, North Carolina, United States, 28557
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In an effort to pay off my loan eary, I have been penalized with intrest and late fees. I acquired a personal loan of $2500 in October 2015. I actually have two loans with them, the other is a car loan. I mentioned that because on one occasion I attempted to double up on the car loan and this complany split the payment between the loans. They did this even though I sent in separate invoices.The reason for my complaint is that in an effort to pay off the $2500 early. I made the mistake of doubling up on the payments in January 2015. In a nutshell this resulted in a $15.00 late fee and $108.00 applied to the intrest of the loan. The scheduled payments are $145.00. After I doubled up on the payments my next payment balloned up to $184.00. They then charged me for partial payment for the next month. ( Even though they said o was due. The CR stated that the charges were due to daily interest. Basically if I now know if I double up on the payments then it will screw up the computer system that they use. I have been paying bills for a long time. I have never experienced a loan handled this way. I have a tip for you, Stay Away From Coastal Finance Company in North Carolina.Desired SettlementI would like my payments applied correctly,the fees reverse and the correct amount shown on my balance. Business Response In compliance with the Consumer Financial Protection Bureau suggested guidelines, and federal and state regualtory requirements, a written response has been mailed to the consumer addressing his concerns.