Coit Cleaning and Restoration Services of Colorado

We immediately contacted our customer to move forward in a resolution We have resolved the issues that occurredWe value our customers and in the rare situations that these types of accidents occur, we will always immediately take action and move forward to rectify the matter timely Our sincere apologies have been communicated to our customer and we are confident that everything has been done in a matter that our customer will continue to use us for their future cleaning needs

We immediately contacted our customer to move forward in a resolution.  We have resolved the issues that occurred. We value our customers and in the rare situations that these types of accidents occur, we will always immediately take action and move forward to rectify the matter timely. ...

Our sincere apologies have been communicated to our customer and we are confident that everything has been done in a matter that our customer will continue to use us for their future cleaning needs.

We are grateful for our customer reaching out and bringing this to our attention.  We have implemented internal changes to avoid this type of error, as in this case, it was an error on our part.  Moving forward this information has greatly improved our policies and procedures with our...

customers. 100% Customer Satisfaction is what we strive for with all of our customers. We have found resolution with this customer and are confident they will remain part of the COIT family.

Initial Business Response /* (1000, 8, 2015/08/06) */
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Initial Consumer Rebuttal /* (2000, 10, 2015/08/13) */
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business contacted me, listened to the issues, and refunded me $250. I am satisfied.