Coldwell Banker Lakeside Realty

To Whom It May Concern,When I registered this complaint, the website for rock n rollin had everything I said about daughter purchasing and father owned since I believe it said 1958.The website has been changed as I saw todayThis was an issue prior and during the purchase of Rockin Rollin, the prior owner dismissed it to me when the take over happened and basically said sorry we're goneThat came from Kim.I do believe the new owner must take some responsibility of past clients or complaints.? ? ?

While it is unfortunate that Mr [redacted] has not had a satisfactory experience, his dealings were with an entirely separate and distinct entity.? My purchase was strictly of the hard assets and right to continue using the existing name of the busi***.? I did not purchase the A/P, A/R or assume any of the responsibility or liability for the previous ownership's actions.? Providing Mr [redacted] with the financial resolution that he is in search of, would simply be handing him money for the sake of handing him money and would be money straight out of my pocket and off of my families table and not a return of any of his money transacted with the former ownership.? I do not even know enough of the details nor am I privy to those details involving the former ownership's standpoint, to know if further compensation is warranted.? My recommendation is for Mr [redacted] to pursue resolution with the former ownership with whom this transaction occurred?

To Whom it May Concern,? I have reviewed this complaint and it needs to be referred back to the previous ownership, the [redacted] s? I purchased the assets of the busi [redacted] on 7/15/and this event happened ranging from to months prior to my purchase? The complaint incorrectly identifies the “new” owner as Joe’s daughter? I am of no relation to the [redacted] s and only met them pursuant to activities necessary to complete the purchase of the busi [redacted] assets.? Please feel free to contact me with any further questions or clarifications.? Make It A Great Day!? Bryan D***Rock ‘N Rollin’ Landscape Materials, LLCdba Rock ‘N Rollin’ Rock Saleswww.rocknrollinrock.com [redacted] ***( [redacted] ***) main( [redacted] fax( [redacted] cell

While it is unfortunate that Mr [redacted] has not had a satisfactory experience, his dealings were with an entirely separate and distinct entity My purchase was strictly of the hard assets and right to continue using the existing name of the busi*** I did not purchase the A/P, A/R or assume any of the responsibility or liability for the previous ownership's actions Providing Mr [redacted] with the financial resolution that he is in search of, would simply be handing him money for the sake of handing him money and would be money straight out of my pocket and off of my families table and not a return of any of his money transacted with the former ownership I do not even know enough of the details nor am I privy to those details involving the former ownership's standpoint, to know if further compensation is warranted My recommendation is for Mr [redacted] to pursue resolution with the former ownership with whom this transaction occurred

To Whom It May Concern,When I registered this complaint, the website for rock n rollin had everything I said about daughter purchasing and father owned since I believe it said 1958.The website has been changed as I saw todayThis was an issue prior and during the purchase of Rockin Rollin, the prior owner dismissed it to me when the take over happened and basically said sorry we're goneThat came from Kim.I do believe the new owner must take some responsibility of past clients or complaints

To Whom it May Concern, I have reviewed this complaint and it needs to be referred back to the previous ownership, the ***s I purchased the assets of the busi*** on 7/15/and this event happened ranging from to months prior to my purchase The complaint incorrectly
identifies the “new” owner as Joe’s daughter I am of no relation to the ***s and only met them pursuant to activities necessary to complete the purchase of the busi*** assets. Please feel free to contact me with any further questions or clarifications. Make It A Great Day! Bryan D***Rock ‘N Rollin’ Landscape Materials, LLCdba Rock ‘N Rollin’ Rock Saleswww.rocknrollinrock.com*** * *** *** ** ***(*** *** ***) main(*** *** fax(*** *** cell

To Whom It May Concern,When I registered this complaint, the website for rock n rollin had everything I said about daughter purchasing and father owned since I believe it said 1958.The website has been changed as I saw todayThis was an issue prior and during the purchase of Rockin Rollin, the prior owner dismissed it to me when the take over happened and basically said sorry we're goneThat came from Kim.I do believe the new owner must take some responsibility of past clients or complaints.

To Whom It May Concern,
When I registered this complaint, the website for rock n rollin had everything I said about daughter purchasing and father owned since I believe it said The website has been changed as I saw today
This was an issue prior and during the purchase of Rockin Rollin, the prior owner dismissed it to me when the take over happened and basically said sorry we're goneThat came from KimI do believe the new owner must take some responsibility of past clients or complaints

To Whom it May Concern, I have reviewed this complaint and it needs to be referred back to the previous ownership, the ***s I purchased the assets of the busi*** on 7/15/and this event happened ranging from to months prior to my purchase The complaint
incorrectly identifies the “new” owner as Joe’s daughter I am of no relation to the ***s and only met them pursuant to activities necessary to complete the purchase of the busi*** assets. Please feel free to contact me with any further questions or clarifications. Make It A Great Day! Bryan D***Rock ‘N Rollin’ Landscape Materials, LLCdba Rock ‘N Rollin’ Rock Saleswww.rocknrollinrock.com*** * *** *** ** ***(*** *** ***) main(*** *** fax(*** *** cell

To Whom it May Concern,? I have reviewed this complaint and it needs to be referred back to the previous ownership, the ***s? I purchased the assets of the busi*** on 7/15/and this event happened ranging from to months prior to my purchase? The complaint incorrectly
identifies the “new” owner as Joe’s daughter? I am of no relation to the ***s and only met them pursuant to activities necessary to complete the purchase of the busi*** assets.? Please feel free to contact me with any further questions or clarifications.? Make It A Great Day!? Bryan D***Rock ‘N Rollin’ Landscape Materials, LLCdba Rock ‘N Rollin’ Rock Saleswww.rocknrollinrock.com*** * *** *** ** ***(*** *** ***) main(*** *** fax(*** *** cell

While it is unfortunate that Mr*** has not had a satisfactory experience, his dealings were with an entirely separate and distinct entity.? My purchase was strictly of the hard assets and right to continue using the existing name of the busi***.? I did not purchase the A/P, A/R or assume any of the responsibility or liability for the previous ownership's actions.? Providing Mr*** with the financial resolution that he is in search of, would simply be handing him money for the sake of handing him money and would be money straight out of my pocket and off of my families table and not a return of any of his money transacted with the former ownership.? I do not even know enough of the details nor am I privy to those details involving the former ownership's standpoint, to know if further compensation is warranted.? My recommendation is for Mr*** to pursue resolution with the former ownership with whom this transaction occurred?

While it is unfortunate that Mr. [redacted] has not had a satisfactory experience, his dealings were with an entirely separate and distinct entity.  My purchase was strictly of the hard assets and right to continue using the existing name of the busi[redacted].  I did not purchase the A/P, A/R or assume any of the responsibility or liability for the previous ownership's actions.  Providing Mr. [redacted] with the financial resolution that he is in search of, would simply be handing him money for the sake of handing him money and would be money straight out of my pocket and off of my families table and not a return of any of his money transacted with the former ownership.  I do not even know enough of the details nor am I privy to those details involving the former ownership's standpoint, to know if further compensation is warranted.  My recommendation is for Mr. [redacted] to pursue resolution with the former ownership with whom this transaction occurred.

Failure
to represent the best interests of the sellers, as required by the listing
agreement;...

specifically:
*
[redacted] (hereinafter [redacted]) did not disclose to the sellers a
financial letter from the buyers.   Upon
receiving the first letter regarding the buyers’ ability to have funds
available for the closing, she had the buyers provide a less informative and
less helpful letter to the sellers.  This
is one example of where [redacted]’s dual agency role resulted in her failure to represent
the interests of the sellers completely.
*
When presenting the purchase agreement to the sellers, [redacted] did not explain the
treatment of earnest money under the agreement or offer the option of
negotiating a written disbursement agreement for the sellers, which the
purchase agreement specifically contemplates. 
Such an agreement would have been for the benefit of the sellers, but
[redacted] failed to represent the sellers’ interests on this issue and never raised
it to them.
*
In an email on Saturday 4/4/15, [redacted] raised the suggestion that the sellers
convey title to the buyers on 4/10/15 even though no funds would be provided to
them on that date.  This suggestion is
clearly in the best interests of the buyers and very clearly against the best
interests of the sellers.
*
As a result of concerns with [redacted]’s suggestions of 4/4/15, the sellers sought
legal assistance, thereby incurring legal fees, which would not have been necessary
if [redacted] had fulfilled her duties to sellers.
*
[redacted] provided no follow-up to the sellers until after 4:00 p.m. on 4/6/15, and
then did so only after the sellers’ attorney left a telephone message demanding
that [redacted] represent the interests of the sellers to close in compliance with
the purchase agreement.
*
[redacted] indicated that conveying title on 4/10/15 but not receiving funds until
4/13/15 was just as good as receiving a cashier’s check on 4/10/15, which is,
of course, complete nonsense.  On 4/10/15,
the buyers were still under their legal right of rescission on their
financing.  Thus, on 4/10/15, there was
absolutely no guarantee that the funds would be available on 4/13/15.  Yet, [redacted] continued to push the sellers to
convey title, without advice of the risks, without presentation of options and
without any discussion.
*
In [redacted]’s emails late in the day on 4/6/15, [redacted] simply indicated that the
title company would close on 4/10/15, that the buyers would not have funds
available on that date and that therefore the closing would proceed on
4/10/15.  Again, [redacted] provided no
presentation or advocacy for the sellers. 
[redacted] did not advise them of the risks of conveying title without receipt
of funds.  [redacted] did not explain their
options to sellers in light of the circumstances and under the purchase
agreement.  [redacted] never identified that
the buyers would be in default under the purchase agreement due to their
failure to present funds on or before 4/10/15 as required by the purchase
agreement.  Quite simply, [redacted] completely
failed to present the interests of the sellers at all.
*
When explaining that the title company would close, and that therefore the
sellers should close on 4/10/15 (without receipt of payment), [redacted] failed to
advise the sellers that the title company does not represent the interests of
the sellers and has no obligation to protect the rights of the sellers.
*
In [redacted]’s email of 4/6/15 after 7:00 p.m., she indicated that the closing was
moved to 4/13/15.  Again, she did not
explain to the sellers any of the issues or items to consider.  [redacted] stated that “whether we, the buyer does
a close…”.  This is a complete admission
that [redacted] represented only the buyers through the closing process.  It is again a complete failure to represent
the sellers or their interests through the closing process.