Collins Installation & Drapery Repair Service

First time visiting the establishment and it was a great beginning experience. Movie theater wasn't too crowed and the set up was very appealing. We ordered our meals and I specifically asked for a bacon cheese burger w/lettuce, tomatoes, ketchup, and mustard. What I received was a bacon cheese burger with herb mayo sauce and no lettuce or ketchup/mustard. I buzzed for the waiter and once he arrived I explained to him that my meal was wrong, he then asked "what would you like me to, do you want me to take it back" My thought at this point was, what do you mean my order is incorrect of course I want it to be corrected. he then leaves with my plate and 15 minutes later comes back and gives me my remade order. Key words are remade because they used the same burger that I sent back and I know this because I took a bite out of my original sandwich. They put a new piece of cheese on it and new buns and this time forgot the ketchup and lettuce and tomato. Once I called him back a second time

After purchasing two tickets for a movie, adults, I purchased one food item and asked for a waterThe bottles of water were sold out and all they had were small cupsI asked if I could have a larger water because with food and already being thirsty I didn't want a small cup and have to ask the server to run back and forth knowing how thirsty I wasAnyway, so after saying I couldn't have a larger cup I asked if I could pay for a water cupIn the past they never charged me because I purchase food every time I am there or alcohol or whatever else to have during the movieThe server said he has to charge for the cupFOR THE CUP! Not a medium $"sierra mist"When I received my check it was $5!! For a cup!!! FOR WATER!!! The server could not change this and that was fineI understandSo I asked about a managerI already spoke to the guy a few minutes earlier and he was a complete dickHe said I HAD to pay $for the cup, end of storyI said that's fine I'll call the manager to

First time visiting the establishment and it was a great beginning experienceMovie theater wasn't too crowed and the set up was very appealingWe ordered our meals and I specifically asked for a bacon cheese burger w/lettuce, tomatoes, ketchup, and mustardWhat I received was a bacon cheese burger with herb mayo sauce and no lettuce or ketchup/mustardI buzzed for the waiter and once he arrived I explained to him that my meal was wrong, he then asked "what would you like me to, do you want me to take it back" My thought at this point was, what do you mean my order is incorrect of course I want it to be correctedhe then leaves with my plate and minutes later comes back and gives me my remade orderKey words are remade because they used the same burger that I sent back and I know this because I took a bite out of my original sandwichThey put a new piece of cheese on it and new buns and this time forgot the ketchup and lettuce and tomatoOnce I called him back a second time